Andrew O'Donohoe
Baytown,TX
Summary
Proven leader and efficient Grill Operator at Waffle House, I excel in staff supervision and teamwork, enhancing service quality and operational efficiency. Skilled in troubleshooting and fostering a positive work environment, my approach significantly reduced cash discrepancies and improved customer satisfaction. My adeptness in both hospitality and financial audits showcases a unique blend of hard and soft skills vital for high-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Rockstar/Relief Manager/2nd Shift Supervisor
Waffle House
06.2023 - Current
- Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
- Conducted regular financial audits to maintain accurate records and identify areas for improvement.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
Grill Operator
Waffle House
06.2019 - Current
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Grilled meats and seafood to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Collaborated with team members to ensure efficient service during peak hours, resulting in a positive dining experience for patrons.
Education
GED -
La Porte High School
La Porte06-2020
Skills
- Troubleshooting issues
- Staff Supervision
- Paperwork Processing
- Deposit Preparation
- Hospitality and accommodation
- Teamwork and Collaboration
- Time Management
- Reliability
- Team Leadership
- Hiring and Training
Certification
- Texas State Food Handlers ServSafe June 2020
Timeline
Rockstar/Relief Manager/2nd Shift Supervisor
Waffle House
06.2023 - Current
Grill Operator
Waffle House
06.2019 - Current
GED -
La Porte High School