Andrew Palacios

• Inspected parts for defects, removing damaged parts, and replacing with new ones.
• Processed and reshelved return orders, checking for discrepancies, potential usage and stock issue.
• Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.

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• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Organized parts storage and stocked inventory according to established guidelines.
• Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.

• Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
• Developed and managed relationships with customers to increase customer loyalty.
• Utilized POS system to handle customer cash and credit card transactions.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.