Enthusiastic, resourceful professional with a background in customer service with the ability to establish priorities and meet challenges head-on. Strong leadership skills with the drive to make a difference within the community.
Overview
17
17
years of professional experience
Work History
Realtor
Red Fox Real Estate
08.2019 - Current
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Advised and informed prospective clients on current market activities and conditions.
Wrote contracts to outline sales and purchases of properties.
Compared recently sold area properties to determine competitive market prices.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Increased revenue opportunities by marketing real estate to various commercial and private clients.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Coordinated appointments to show tenants and buyers prospective homes.
Negotiated contracts with buyers and sellers to maximize customer savings.
Developed new business and managed new and existing clients.
Store Manager
Oasis
06.2018 - 02.2019
Ensured proper organization of the store responded to customer complaints and answered questions in a timely and knowledgeable manner
Led teams in the planning, implementation and execution of merchandising and operating initiatives
Replenished merchandise, welcomed customers, responded to questions and maintained the overall presentation of store
Coached and developed store associates through formal and informal interactions
Collaborated with department heads to identify opportunities, develop timely solutions and create action plans
Promoted and supported strong relationships with local community organizations in the surrounding area
Demonstrated company core values as role model, with a focus on respect, honesty, integrity, diversity, inclusion and safety of others
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to the team
Conducted analysis to address productivity and employee needs, which resulted in improved employee morale
Mentored the team on effective upselling and cross-selling techniques
Handled all scheduling for store shifts to ensure proper staffing at all times
Kept the showroom clean and maintained neat, orderly product displays
Demonstrated that customers come first by serving them with a sense of urgency.
Store Manager
Nature Med Inc
09.2015 - 03.2017
Achieved monthly sales, budget and other targeted goals
Ensured proper organization of the store, responded to customer complaints and answered questions in a timely and knowledgeable manner
Led teams in the planning, implementation and execution of merchandising and operating initiatives
Replenished merchandise, welcomed customers, responded to questions and maintained the overall presentation of store
Performed daily activities in a timely manner, including managing the housekeeping and inventory needs of the store
Coached and developed store associates through formal and informal interactions
Collaborated with department heads to identify opportunities, develop timely solutions and create action plans
Promoted and supported strong relationships with local community organizations in the surrounding area
Demonstrated company core values as role model, with a focus on respect, honesty, integrity, diversity, inclusion and safety of others
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to the team
Assisted in the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and results
Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
U.S. Army
02.2007 - 12.2008
Drafted military and nonmilitary correspondence
Sorted and routed incoming correspondence and messages
Developed and led training programs in preparation for combat
Trained in use of tear gas and explosives
Operated and maintained communications equipment
Performed as fire team member during situational training exercises and all infantry dismounted battle drills
Communicated urgent orders and directions effectively to team of 3personnel
Documented and processed classified materials
Led fire team during infantry dismounted battle drills and situational training exercises
Operated and maintained field communications equipment.
Education
No Degree - Flight School
University of North Dakota
Mesa, AZ
09.2024
Skills
Exceptional leader
Team-oriented
Reliable
Staff Management
Real Estate Practices
Market Research
Experience working with vendors, coordinating ordering products and setting up events
Timeline
Realtor
Red Fox Real Estate
08.2019 - Current
Store Manager
Oasis
06.2018 - 02.2019
Store Manager
Nature Med Inc
09.2015 - 03.2017
U.S. Army
02.2007 - 12.2008
No Degree - Flight School
University of North Dakota
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