Summary
Work History
Education
Skills
Gibsons Steakhouse, Chicago IL
Timeline
Generic

Andrew Petty

Oak Creek

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Capital Grille Restaurant. Proven ability to enhance guest engagement and satisfaction while managing multiple tasks efficiently. Experienced in cash handling and POS systems, consistently delivering high-quality service and resolving customer disputes effectively.

Work History

Server/Bartender

Charcoal Grill Restaurant
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Milwaukee Burger Company

Worked with launching a complete new menu. Multitasking and worked with the pos.

Manager

Charcoal Grill Restaurant
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Ambassador

Delta Sky Club

Took care of guest waiting for flights in the private lounge. Spent a lot of time providing extra attention to the food and drink options.

Server

Capital Grille

Had extensive food and wine training. Provided guest with food pairing and describing the chefs specials of the day.

Education

No Degree -

Eastern Michigan University
Ypsilanti, MI

College Prep

Beaverton High School
Beaverton,MI
06-2001

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Gibsons Steakhouse, Chicago IL

While working at Gibsons steakhouse in Chicago I gained many skills in wine, food preparation and one on one guest service.

Timeline

Server/Bartender

Charcoal Grill Restaurant

Server

Milwaukee Burger Company

Manager

Charcoal Grill Restaurant

Ambassador

Delta Sky Club

Server

Capital Grille

No Degree -

Eastern Michigan University

College Prep

Beaverton High School
Andrew Petty