Andrew Pflaum
Ventura,CA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Wal-Mart Stores Incorporated
Bentonville, AR
07.2003 - 01.2020
Over 16 years of experience in financial management, project management, strategic thinking, process improvement, communication, planning and data analysis. Lead a large team that varied from at least 100 or more employees and managed the day to day operations of multiple departments across two different states and seven different stores. Developed, coordinated and enforced systems, policies, procedures, and productivity standards to reach the desired financial, service and operation goals.
Education
Bachelor of Arts - Business Administration
York College
York, NE01-2003
Minor - Psychology
York College
York, NE01-2003
Skills
- Business Development
- Operations Oversight
- Department Oversight
- Customer Relations
- Team Management
- Problem-Solving
- Hiring and Training
- Process Improvements
- Budgeting and cost control
- Inventory Control
- Work Planning and Prioritization
- Performance Evaluations
- Mentoring and Coaching
- Employee Scheduling
- Time Management
- Relationship building and management
- Assignment Delegation
- Strategic Planning
- Regulatory Compliance
- Team Building and Leadership
- Adaptability
- Empathy
Affiliations
- Enjoy cooking
- Playing poker or other card games
- Investing
- Surfing
- Enjoy the outdoors, such as hiking or fishing
- Spending quality time with family
Accomplishments
- Received several Merit/Bonus raises as a Wal-Mart Assistant Manager in addition to annual raise
- Received Annual Bonuses based upon key metrics met almost every year of my 16 year career at Wal-Mart
- Selected for three Project Management Assignments. Twice assisted nearby stores with the remodeling of their respective facility, one in Kearney, NE and the other in Lincoln, NE. The other project was the Front End Flight Program which realigned and restructured the Customer Service area of my own facility in North Platte, NE.
- Assisted with the opening of two brand new Wal-Mart Stores, one in Oxnard, CA and the other in Grand Island, NE
Languages
English
Professional
Spanish
Limited
Certification
- Type 1 FFL Federal license to sell ammunition.
- Serve Safe Food Manager license.
- Licensed Power Lifting Equipment Operator for Forklift, Walker Stacker, Scissor Lift and Electric Power Jack
Timeline
Assistant Store Manager
Wal-Mart Stores Incorporated
07.2003 - 01.2020
Bachelor of Arts - Business Administration
York College
Minor - Psychology
York College
- Type 1 FFL Federal license to sell ammunition.
- Serve Safe Food Manager license.
- Licensed Power Lifting Equipment Operator for Forklift, Walker Stacker, Scissor Lift and Electric Power Jack
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