Andrew Phath
BUFFALO,NY
Summary
Shift leader and bar manager with experience in fast-paced beverage and hospitality operations. Skilled in team training, customer service, and time management, with a strong focus on cleanliness, order accuracy, and smooth daily service.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Barista/Shift Leader
Tea Leaf Cafe
Hamburg, NY
12.2021 - Current
- Prepared bubble tea beverages and specialty teas with consistent quality and presentation.
- Maintained clean, organized beverage station to support efficient service flow.
- Operated POS system, processed payments, and balanced cash drawer accurately.
- Monitored inventory levels, restocked supplies, and reduced preparation delays.
- Trained new baristas on drink recipes, workflow, and café standards.
Bar Manager
Lasertron
Amherst, NY
07.2023 - 09.2026
- Managed bar operations, balancing guest service, order accuracy, and fast-paced entertainment venue flow.
- Trained bartenders and support staff on drink preparation, POS use, and service standards.
- Monitored inventory levels, ordered supplies, and reduced waste through tighter stock controls.
- Resolved guest concerns quickly, maintaining consistent service quality during high-volume periods.
- Improved service efficiency by refining workflows across beverage service, stocking, and team communication.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Packager
McKesson
Cheektowaga, NY
07.2021 - 11.2021
- Packed medical products for shipment while following established safety and quality procedures.
- Verified order accuracy before sealing cartons and applying shipping labels.
- Scanned items into inventory system to support traceability and stock control.
- Inspected packaged goods for damage, shortages, and labeling errors.
Education
Associate of Science - Business Administration
Erie Community College
Buffalo, NY12-2026
Skills
- Inventory management
- Sanitation standards
- Time management
- Problem-solving
- Team leadership
- Collaboration skills
- Attention to detail
- Exceptional customer service
- Friendly and outgoing
- Opening and closing duties
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Memorized ingredients and recipes for over 70 specialty drinks.
- Redesigned bar menu for improved readability.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Khmer
Native or Bilingual
Timeline
Bar Manager
Lasertron
07.2023 - 09.2026
Barista/Shift Leader
Tea Leaf Cafe
12.2021 - Current
Packager
McKesson
07.2021 - 11.2021
Associate of Science - Business Administration
Erie Community College