Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Liliana New

Monroe

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Barista/Shift Leader

Starbucks
Monroe
07.2021 - Current
  • Supervised daily operations, managed cash handling procedures, and ensured smooth shift transitions between other supervisors and baristas.
  • Managed inventory levels and ordered supplies as needed for service efficiency.
  • Implemented team meetings to discuss performance, goals, and customer feedback.
  • Assisted in daily store operations and managed staff to ensure efficient customer service.
  • Answered customer inquiries and provided accurate information regarding products and services, while also resolving disputes.

Carryout/Pizza Maker

Vitos Italian Restaurant
Lincoln Park
01.2020 - 05.2021
  • Maintained cleanliness and organization of workstations during shifts.
  • Managed kitchen operations to ensure timely food preparation and delivery.
  • Engaged with customers to take orders and provide exceptional service.

Education

Associate of Applied Science - Medical Technology

Arizona State University- Online
Tempe, AZ
04-2027

High School Diploma -

Lincoln Park High School
Lincoln Park, MI
06-2021

Skills

  • Communication skills
  • Scheduling and planning
  • Customer service
  • Inventory management
  • Reliability and punctuality
  • Work ethic and integrity
  • Multitasking Abilities
  • Dependable and responsible
  • Teamwork and collaboration

Accomplishments

2021 SCHOLAR ATHLETE- Achievement for exceling in both academic and athletics

2019 NEWS HERALD Volleyball tournament- First place in silver bracket for district

2018 DECA district champion- Sports and entertainment marketing/ team decision making award

PRESENTLY- Bodybuilding and overall care for health and wellness

Languages

English
Full Professional
Spanish
Professional

Timeline

Barista/Shift Leader

Starbucks
07.2021 - Current

Carryout/Pizza Maker

Vitos Italian Restaurant
01.2020 - 05.2021

Associate of Applied Science - Medical Technology

Arizona State University- Online

High School Diploma -

Lincoln Park High School

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