Andrew Pike
Indianapolis,IN
Summary
Results-driven professional with extensive experience in valet services and maintenance. Demonstrated expertise in team leadership and conflict resolution, resulting in improved operational efficiency and customer satisfaction. Recognized for enhancing guest experiences through effective service delivery and stringent safety monitoring. Committed to upholding high organizational standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Valet Captain
Parking Management Company
Indianapolis, IN
12.2024 - Current
- Streamlined vehicle parking and retrieval to enhance customer satisfaction.
- Monitored parking lot to ensure safety and proper vehicle placement.
- Assisted guests with luggage and provided directions as required.
Valet Associate
Townepark
Indianapolis, Indiana
02.2024 - 11.2024
- Efficiently parked and retrieved vehicles for guests across multiple locations.
- Delivered exceptional customer service while assisting guests with their vehicles.
- Maintained cleanliness and organization in parking areas and valet stations.
Maintenance Technician
Royal Pin Bowl
indianapolis, Indiana
07.2023 - 12.2023
- Conducted inspections to identify safety hazards and equipment issues.
- Performed routine maintenance on bowling equipment and machinery.
- Repaired mechanical components to ensure optimal functionality.
- Cleaned and oiled all bowling lanes to enhance performance.
Education
GED -
Wyoming Cowboy Challenge High School
Guernsey, WY09-2018
Skills
Safety compliance and vehicle safety
- Customer service and guest relations
- Team leadership and staff development
- Problem resolution and conflict management
- Time management and punctuality
- Attention to detail and communication skills
- Employee motivation and engagement
- Traffic direction
Timeline
Valet Captain
Parking Management Company
12.2024 - Current
Valet Associate
Townepark
02.2024 - 11.2024
Maintenance Technician
Royal Pin Bowl
07.2023 - 12.2023
GED -
Wyoming Cowboy Challenge High School
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