Highly disciplined and detail-oriented Manufacturing & Operations Specialist combining a foundational background in step-by-step technical logic with 6+ years of military service (including 3 years of Army NCO leadership) and hands-on industrial fleet logistics experience. Proven track record of monitoring equipment operations, performing rigorous quality control checks, and managing heavy material handling assets. Exceptional team leader adept at executing standard operating procedures and maintaining absolute compliance with strict OSHA, DOT, and zero-accident safety regulations within fast-paced production environments. Full availability for 12-hour rotating shifts.
Work History
Vehicle Service Technician (VST)
2 Years 9 Months
ENTERPRISE TRUCK DIVISION | 01.2024 - Current
Execute rigorous preventative maintenance (PM) checklists and safety inspections to ensure maximum asset reliability and strict regulatory compliance.
Perform detailed product and equipment quality inspections, verifying specifications.
Provided support during peak periods or staff shortages, displaying flexibility in adapting to changing workload demands while maintaining performance standards.
Repaired defective components to restore vehicle reliability and road readiness.
Maintain a pristine, organized, and 5S-ready work environment to eliminate safety hazards and optimize workflow efficiency.
Key Holder Supervisor
2 Months
Dollar General | 05.2023 - 07.2023
Trained and mentored new employees.
Completed store opening and closing procedures.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Counted out cash drawers and balanced totals.
Improved customer service by projecting friendly and knowledgeable attitude.
Opened store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Cargo Specialist
6 Years 4 Months
United States Army | 12.2015 - 04.2022
Negotiated and arranged transport of goods with shipping or freight companies.
Served as an active Non-Commissioned Officer (NCO) for 3 years, holding absolute accountability for the safety, training, and operational performance of subordinate team members.
Headquarters Platoon Operations (2.5 Years): Managed logistics, tracking reports, and daily task assignments within the company cell; coordinated resource movements to successfully meet operational output timelines under high-pressure environments.
Supervised and trained personnel on standard work instructions, fostering an environment centered on strict safety compliance and consistent attention to detail.
Safely operated and coordinated field tracking for heavy material handling assets, enforcing standard protocols for secure loading, unloading, and staging.
Security Guard
1 Year 5 Months
United States Army | 07.2020 - 12.2021
Checked identification of persons entering and exiting facility to prevent unauthorized access.
Maintained composure and critical thinking to resolve issues during stressful situations.
Permitted entry with escort for approved persons into secure locations.
Verified photo identification before granting facility access to ensure security compliance.
Responded quickly to emergency situations to assess and deflect issues.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Visitor Center Technician
7 Months
United States Army | 12.2019 - 07.2020
Cultivated personal relationships with guests to enhance their overall experience.
Built personal relationships with guests to promote positive experiences.
Abide and enforce Covid-19 Safety Regulations
Facilitated the documentation process for weapon registration.
Weapon registration
Acquired and utilized new skills to streamline daily tasks, contributing to improved operational efficiency.
Host
4 Months
Applebee's Neighborhood Grill & Bar | 08.2015 - 12.2015
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service- and food-related issues.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Education
Associate of Applied Science - Computer Programming
King's College | Charlotte, NC | 12-2012
Skills
Logistics management
Workplace safety
Quality control
Operational Efficiency
Machinery operations
Leadership and Personnel Development
Inventory Management
Languages
Spanish
Limited Working
Timeline
Vehicle Service Technician (VST)
ENTERPRISE TRUCK DIVISION
01.2024 - CurrentRead More
Key Holder Supervisor
Dollar General
05.2023 - 07.2023Read More
Security Guard
United States Army
07.2020 - 12.2021Read More
Visitor Center Technician
United States Army
12.2019 - 07.2020Read More
Cargo Specialist
United States Army
12.2015 - 04.2022Read More
Host
Applebee's Neighborhood Grill & Bar
08.2015 - 12.2015Read More
King's College
Associate of Applied Science from Computer Programming
VST 3 Vehicle Service Technician Heavy Repairs at City of Milwaukee, D.P.W. Fleet RepairsVST 3 Vehicle Service Technician Heavy Repairs at City of Milwaukee, D.P.W. Fleet Repairs