Andrew Puckett
Appleton,WI
Summary
Detail Oriented with extensive experience in: training and development, analytical problem-solving, logistics, conflict resolution, and client-employee relationship management. Habituated to multitasking a variety of time sensitive workflows.
Overview
12
12
years of professional experience
Work History
Sales Manager /Lead Technician
The Reel Shot
Appleton, WI
03.2020 - 11.2025
- Monitored competitive landscape to adjust pricing strategies and promotional efforts effectively.
- Increased sales revenue by developing and implementing effective sales strategies.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Sales Manager /Lead Technician
Murphy's Guns & Ammo
Monroe, LA
01.2020 - 02.2021
- Developed and implemented sales strategies to increase market penetration.
- Trained and mentored sales team to enhance product knowledge and customer engagement.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Cultivated relationships with key clients, driving repeat business and customer loyalty.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Lead Driver
Two Men And A Truck
Panama City, FL
05.2017 - 11.2019
- Trained and mentored junior drivers on safety protocols and customer service standards.
- Leveraged strong interpersonal skills when resolving conflicts among team members or addressing client concerns promptly and professionally.
- Collaborated with management to develop training programs for driver development and retention strategies.
- Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
- Supervised daily operations and managed logistics for efficient transportation services.
Gunners Mate
US Navy Seabees Reserves
Panama City, FL
10.2013 - 10.2019
- Conducted routine inspections of weapon systems, identifying and addressing maintenance needs promptly.
- Developed technical manuals for equipment usage, enhancing operational understanding among team members.
- Trained junior personnel on weapon handling procedures, promoting adherence to safety standards and best practices.
- Streamlined inventory management processes for ammunition supplies, improving efficiency in resource allocation.
- Supported leadership in managing ammunition inventory, ensuring adequate supplies for training and operations.
Human Resources Administrative Assistant
Club La Vela
Panama City Beach, FL
02.2015 - 04.2017
- Coordinated recruitment processes, including job postings, candidate screenings, and interview scheduling.
- Assisted with employee onboarding and orientation programs to ensure seamless integration into company culture.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Education
Electronic, Hydraulic, Pneumatic Systems
Naval Station Great Lakes
Great Lakes, ILSkills
- Staff management
- Training and development
- Persuasive negotiations
- Client relationship management
- Analytical problem solver
Timeline
Sales Manager /Lead Technician
The Reel Shot
03.2020 - 11.2025
Sales Manager /Lead Technician
Murphy's Guns & Ammo
01.2020 - 02.2021
Lead Driver
Two Men And A Truck
05.2017 - 11.2019
Human Resources Administrative Assistant
Club La Vela
02.2015 - 04.2017
Gunners Mate
US Navy Seabees Reserves
10.2013 - 10.2019
Electronic, Hydraulic, Pneumatic Systems
Naval Station Great Lakes