Investigator with over a decade of expertise in financial analysis, risk management, and regulatory compliance. Demonstrates proficiency in conducting thorough Fraud/AML/EDD investigations, filing SARs, and recommending strategic actions to enhance bank security. CAMS certified since 2017, adept at utilizing Microsoft Office and other banking tools to ensure accuracy and efficiency in all operations. Over a decade of experience using Verafin.
Hi, I’m
ANDREW REITTINGER
Iowa Park,TX
Summary
Overview
16
years of professional experience
1
Certification
Work History
WaFd BankIowa Park
EDD INVESTIGATOR, CAMS
11.2022 - Current
Job overview
- Conduct thorough initial and periodic EDD reviews, ensuring compliance and identifying risks
- Collect and analyze documentation for different EDD customer types, maintaining accuracy and completeness
- File SARs on suspicious activities, enhancing the bank's security measures
- Recommend customer demarketing or removal from EDD program, improving client portfolio quality
- Perform in-depth research on individuals/entities, using internal and external resources to gather critical information
WaFd Bank
AML INVESTIGATOR, CAMS
10.2019 - 10.2022
Job overview
- Conduct thorough EDD reviews, analyzing customer profiles and transaction histories to identify potential risks and ensure regulatory compliance
- Perform comprehensive research on individuals and entities, utilizing internal and external sources to gather crucial information for risk assessment
- Liaise with branch staff to gather additional insights, enhancing the accuracy and depth of customer risk evaluations
- Review customer profiles and transaction histories, identifying negative news and suspicious activities
- Conducted thorough investigations on escalated cases, analyzing transaction histories and relationship profiles to determine SAR filing necessity
- Performed comprehensive research on individuals and entities, utilizing internal and external sources to gather crucial information for case resolution
- Recommended strategic de-marketing actions for customer relationships involved in suspicious activities, enhancing bank security and compliance
- Engaged with branch staff to obtain vital information, fostering a cooperative approach to investigate and resolve complex cases effectively
- Developed and maintained efficient logging systems, ensuring proper documentation and storage for each investigation, improving overall process efficiency
HTLFDubuque, IA
BSA/FRAUD INVESTIGATOR I, CAMS
04.2018 - 10.2019
Job overview
- Conducted thorough investigations into BSA/Fraud cases, identifying key issues and implementing effective solutions to mitigate risks
- Resolved complex fraud cases by leveraging CAMS certification, resulting in enhanced security protocols and reduced fraudulent activities
- Analyzed transaction patterns diligently, uncovering fraud schemes and ensuring compliance with BSA regulations to safeguard assets
- Worked with auditors, examiners and LE regarding cases
- Performed complex investigations involving numerous subjects, transactions and millions of dollars of activity involving complex money laundering and fraud schemes
- Setup and manage behavior reviews on customers with consistent and established activity
- Follow up on escalated cases to ensure timely action
- Perform QC on Initial, Continuing, and Joint SARs prepared by the bank
- Perform alert metrics and reviews for weekly meetings, auditors, and regulators
- Receive and upload 314a lists into Verafin and work resulting alerts
- Work other watch list type alerts, such as 311, OFAC, and PEP
- Send and respond to 314b requests
- Upload Bulk Entity lists into Verafin for scanning against watch lists
- Develop processes for scanning 311 Special Measures and verifying OFAC systems
- Provide OFAC training to other areas
- Work Q2 online banking alerts for external transfers
- Conduct advanced investigations into suspicious activity
HTLF
AML BSA ANALYST II, CAMS
08.2017 - 04.2018
Job overview
- Use the Verafin system to work AML/BSA alerts
- Decide if an alert is case worthy and escalate to the bank's daily BSA person or BSA officer
- Conducted thorough investigations into BSA/Fraud cases, identifying key issues and implementing effective solutions to mitigate risks
- Resolved complex fraud cases by leveraging CAMS certification, resulting in enhanced security protocols and reduced fraudulent activities
- Analyzed transaction patterns diligently, uncovering fraud schemes and ensuring compliance with BSA regulations to safeguard assets
HTLF
AML BSA ANALYST I, CAMS
01.2017 - 08.2017
Job overview
- Use the Verafin system to work AML/BSA alerts
- Decide if an alert is case worthy and escalate to the bank's daily BSA person or BSA officer
- Setup and manage behavior reviews on customers with consistent and established activity
- Follow up on escalated cases to ensure timely action
- Perform QC on Initial, Continuing, and Joint SARs prepared by the bank
- Perform alert metrics and reviews for weekly meetings, auditors, and regulators
HTLF
CARD SERVICES PRODUCT SPECIALIST
07.2013 - 12.2016
Job overview
- Perform various general functions and reporting related to both Credit and Debit Cards
- Process debit card disputes and follow through on the entire charge-back process
- Receive debit card compromise notices and analyze risk to decide whether to reissue cards or monitor fraudulent disputes
- Investigated suspicious activities, filing SARs when necessary, ensuring regulatory compliance
- Reviewed subpoenas, determining SAR filings, maintaining legal compliance
- Tracked detailed metrics on completed tasks, sharing insights with management
- Maintained meticulous watch list records and alerts, collaborating with authorities to ensure swift action on potential threats to bank security
- Partnered with internal audit team to uphold compliance standards during organizational growth, adapting processes to meet evolving regulatory requirements
- Mastered AML software, liaising with vendors to troubleshoot issues, improving system efficiency and reducing investigation turnaround times
HTLF
CUSTOMER SERVICE REPRESENTATIVE
07.2011 - 07.2013
Job overview
- Handle phone calls and emails from both internal and external customers
- Provide general account information to customers
- Reset and troubleshoot online banking for customers
- Walk customers through other products like bill pay
- Transfer customers to other departments as needed
- Process account maintenance requests
Roto-RooterDubuque, US
LEAD SERVICE TECH
01.2009 - 07.2011
Job overview
- Led team of service technicians, ensuring timely and efficient plumbing project completions
- Resolved complex plumbing issues, boosting customer satisfaction and retention rates
- Implemented safety protocols, maintaining a secure work environment
- Trained new hires, enhancing team competency and service quality
- Managed inventory, optimizing resources and reducing operational costs
- Performed hiring, termination, reviews, scheduling and discipline of a team of service technicians
Education
Lakeland UniversitySheboygan, WI
MASTER OF BUSINESS ADMINISTRATION (MBA) from Finance
01.2015
University Overview
Lakeland UniversitySheboygan, WI
BACHELOR'S DEGREE from BUSINESS MANAGEMENT
01.2011
University Overview
Maquoketa Valley High SchoolDelhi, IA
DIPLOMA from HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
01.2005
University Overview
Skills
- Banking
- Risk Management
- Finance
- Microsoft Outlook
- Microsoft Office
- Retail Banking
- Fraud Detection
- Regulatory Compliance
- Data Analysis
- Case Management
- Research Skills
- Strategic Planning
- Process Improvement
- Investigation management
- Social media investigations
- Risk analysis
- Trend monitoring
- Money laundering investigations
- Credit card fraud
- Fraud prevention
- Fraud detection
- Data analysis
- Dispute resolution
- Verbal and written communication
- Trend analysis
- Transaction monitoring
- AML compliance
- Proficient in Verafin
- Case management
- Banking operations
Certification
CAMS Certified through ACAMS since 08/2017
Timeline
EDD INVESTIGATOR, CAMS
WaFd Bank
11.2022 - Current
AML INVESTIGATOR, CAMS
WaFd Bank
10.2019 - 10.2022
BSA/FRAUD INVESTIGATOR I, CAMS
HTLF
04.2018 - 10.2019
AML BSA ANALYST II, CAMS
HTLF
08.2017 - 04.2018
AML BSA ANALYST I, CAMS
HTLF
01.2017 - 08.2017
CARD SERVICES PRODUCT SPECIALIST
HTLF
07.2013 - 12.2016
CUSTOMER SERVICE REPRESENTATIVE
HTLF
07.2011 - 07.2013
LEAD SERVICE TECH
Roto-Rooter
01.2009 - 07.2011
Lakeland University
MASTER OF BUSINESS ADMINISTRATION (MBA) from Finance
Lakeland University
BACHELOR'S DEGREE from BUSINESS MANAGEMENT
Maquoketa Valley High School
DIPLOMA from HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES