Andrew Revelle
San Antonio,TX
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
12
12
years of professional experience
Work History
Senior Datacenter Technician Regional
Microsoft
04.2024 - Current
- Analyzed technical documentation to support troubleshooting efforts.
- Diagnosed system malfunctions for timely repairs and minimal downtime.
- Executed installation processes to ensure proper setup and functionality of systems.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Field Service Technician
Coldesi, Inc
09.2020 - 04.2024
- Repaired/replaced electronic components and resolved issues allowing customers to continue to be successful
- Developed training materials, facilitating knowledge transfer and reducing support tickets for
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Digital Wideband Repair Technician
Marine Corps
09.2015 - 09.2020
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Demolition/Cleanup
Revelle Bros Construction
06.2015 - 09.2015
- Worked efficiently while maintaining safety practices in a workplace with challenging work environments
Lead Sales Floor Sales Associate
Ace Hardware
03.2013 - 06.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Kennedale
Kennedale, TX06-2015
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
Timeline
Senior Datacenter Technician Regional
Microsoft
04.2024 - Current
Field Service Technician
Coldesi, Inc
09.2020 - 04.2024
Digital Wideband Repair Technician
Marine Corps
09.2015 - 09.2020
Demolition/Cleanup
Revelle Bros Construction
06.2015 - 09.2015
Lead Sales Floor Sales Associate
Ace Hardware
03.2013 - 06.2015
High School Diploma -
Kennedale
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