Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Andrew Riley

Austin

Summary


Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Kerby Lane
05.2024 - 04.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables simultaneously, ensuring timely order processing and delivery.
  • Collaborated with kitchen staff to optimize food preparation and presentation processes.
  • Trained new team members on menu offerings and service standards to enhance efficiency.

Vape Shop Employee

Smoke Envy
05.2023 - 02.2024
  • Product Demonstrations Stock Replenishment Inventory Management Product Knowledge
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures. Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored grill temperature to ensure proper cooking times.
  • Ensured all food was cooked to the correct temperature as per health code regulations.
  • Made sure that all orders were filled in an accurate and timely manner.

Tribe Member

Freebirds World Burrito
08.2022 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Boat Detailer

Lake Austin Boat Detailing
05.2022 - 04.2023
  • Conducted thorough inspections of boats to identify areas requiring detailing.
  • Cleaned, polished and waxed boat exteriors with power buffing equipment.
  • Applied protective sealants on fiberglass surfaces to prevent fading and oxidation.
  • Assisted in the installation of marine accessories such as antennas, ladders, and cleats.
  • Scrubbed decks, hulls, and cabins with brushes and cleaning solutions. Restored faded gel coat finishes using specialized compounds and polishes.
  • Replaced worn carpeting with new materials or cleaned existing carpets using steam cleaners.

Lifeguard

Aquatics Advisors
05.2020 - 08.2021
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Provided assistance to swimmers of varying skill levels. Enforced all safety regulations and posted rules for patrons. Performed regular cleaning and maintenance of pool equipment.

Education

Emergency Medical Technician -

IMPACT EMS
San Antonio, TX

High School Diploma - undefined

The Kinkaid School
Houston, TX
05.2022

Skills

  • Merchandise Display
  • Customer Engagement
  • Upselling strategies
  • Store maintenance
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Customer service

Certification

  • Red Cross Certificate
  • Food Handler License
  • CPR Certified

Languages

English: Native/ Bilingual

Hobbies and Interests

Guitar, Basketball, School

Timeline

Server

Kerby Lane
05.2024 - 04.2025

Vape Shop Employee

Smoke Envy
05.2023 - 02.2024

Tribe Member

Freebirds World Burrito
08.2022 - 05.2023

Boat Detailer

Lake Austin Boat Detailing
05.2022 - 04.2023

Lifeguard

Aquatics Advisors
05.2020 - 08.2021

High School Diploma - undefined

The Kinkaid School

Emergency Medical Technician -

IMPACT EMS

Similar Profiles

CREATE PROFILE