Andrew Ripp
Massapequa Park,NY
Summary
Dynamic Front Desk Associate at LI Field House with a proven track record in enhancing customer satisfaction through exceptional service and effective communication. Skilled in time management and team collaboration, I streamlined processes to boost efficiency and fostered strong guest relationships, significantly improving retention rates.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
LI Field House
Hauppauge, New York
09.2023 - Current
- Efficiently managed check-in and check-out processes for all guests.
- Provided exceptional customer service by greeting guests upon arrival.
- Answered phone inquiries and promptly resolved guest concerns.
- Maintained cleanliness and organization of front desk area daily.
- Coordinated with staff to fulfill customer requests from incoming calls.
- Cultivated professional relationships with guests, enhancing customer retention.
- Streamlined communication processes to improve service delivery efficiency.
Education
Some College (No Degree) - Bussiness
SUNY, Farmingdale
Farmingdale, NYSkills
- Time management
- Team collaboration
- Communication skills
- Customer service
- Listening skills
Timeline
Front Desk Associate
LI Field House
09.2023 - Current
Some College (No Degree) - Bussiness
SUNY, Farmingdale
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