Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Generic

Andrew Rivera

Los Angeles,CA

Summary

Experienced with customer service with a demonstrated history of working in the fine dining and retail industry. Recognized for keen fashion sense, work ethic and creating memorable client experiences. Currently An upcoming barber with a passion to learn and grow.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Barber

Barbershop
West Hollywood, CA
02.2024 - Current
  • Delivered high-quality haircuts and grooming services to diverse clientele.
  • Maintained cleanliness and organization of workstations and barbershop environment.
  • Educated clients on hair care products and techniques
  • Developed strong client relationships, with repeat business.

Server

Soho Warehouse
Los Angeles, CA
09.2019 - 02.2024
  • Participated in a 10-member team providing a fine dining experience in a members only establishment
  • Served extremely large parties efficiently
  • Provided excellent service in a member only atmosphere
  • Conducted knowledgeable and satisfying wine tasting experiences

Server

Food Plant + Wine Restaurant- Vegan Fine Dining
Venice, CA
06.2018 - 09.2019
  • Participate in 20-member team providing an unparalleled dining experience in L.A.’s top vegan fine dining establishment
  • Consistently deliver a personalized luxury dining experience through building a relationship and understanding the clients needs by asking high value questions, active listening and offering tailored recommendations
  • Maximize table value by proactively suggesting options that align with the clients taste
  • Recognized by management and clients for demonstrating excellence in customer service

Shift Supervisor

Wasteland
Los Angeles, CA
07.2012 - 07.2016
  • Assisted in supervising a 15-person team creating an elevated shopping experience in a dedicated designer vintage retailer
  • Maintained above average sales productivity by utilizing a client based selling approach and maintaining knowledge on key fashion trends
  • Promoted to supervisor role after displaying a strong motivation to develop leadership and business skill
  • Analyzed business trends and collaborated with Store Manager, Regional Manager and National Buyers to ensure needs of the business were met
  • Worked with leadership team to develop and strengthen selling skills to achieve maximum customer satisfaction

Education

Barbering - license barber

ZMS academy
Boyle Heights, CA
01-2024

Bachelor of Science - Sociology

California State University, Los Angeles
Los Angeles, CA
06-2012

Skills

  • Customer Service
  • Expertise in barbering services
  • Hospitality support

Certification

  • Barbering License

Timeline

Barber

Barbershop
02.2024 - Current

Server

Soho Warehouse
09.2019 - 02.2024

Server

Food Plant + Wine Restaurant- Vegan Fine Dining
06.2018 - 09.2019

Shift Supervisor

Wasteland
07.2012 - 07.2016

Barbering - license barber

ZMS academy

Bachelor of Science - Sociology

California State University, Los Angeles

Additional Information

Authorized to work in the US for any employer