Results-oriented professional with extensive experience in sales team leadership and customer engagement. Expertise in analyzing sales data and developing promotional strategies that enhance customer retention and drive revenue growth.
Overview
19
19
years of professional experience
Work History
Sales Associate Manager
Discount Mattress of Port Charlotte
08.2020 - Current
Led team of sales associates to exceed monthly sales goals through effective coaching and training.
Developed and implemented promotional strategies that increased customer engagement and retention.
Analyzed sales data to identify trends, improve inventory management, and optimize product offerings.
Fostered a collaborative environment by mentoring staff on best sales practices and customer service techniques.
Established strong vendor relationships to ensure optimal product selection and competitive pricing for customers.
Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Control Room Operator
LA County Fair
09.2007 - 10.2020
Coordinated communication between departments to facilitate seamless operations during events.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.