Andrew Rodriguez
Lompoc,CA
Summary
Experienced Client Service Associate with exceptional organizational skills and a proven ability to engage with diverse customer demographics. Seeking a rewarding opportunity that values dedication and effort.
Overview
5
5
years of professional experience
Work History
Lead Line Cook Food Truck
AR Catering
Lompoc Ca
02.2024 - Current
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Restaurant Assistant Manager
AR Restaurant
Buellton, CA
02.2024 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Coordinated with kitchen staff to ensure timely preparation and delivery of dishes, maintaining high customer satisfaction.
Houseman
Sunstone Winery
Santa Ynez, CA
04.2023 - 02.2024
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Reported any damages or repairs needed to the maintenance supervisor.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Assisted Housekeepers in changing bed linens when needed.
- Ensured that all public areas were presentable at all times.
- Assisted in the preparation of grounds for special events, such as weddings and corporate meetings.
- Provided support to the Groundsman with tasks such as mowing, edging, weeding, raking and pruning.
- Transported materials, tools and equipment from one location to another by hand or truck.
- Sprayed herbicides and pesticides to control weeds, insects and diseases.
- Operated tractors to haul trailers loaded with supplies around the property.
- Fertilized plants, trees and shrubs using appropriate products as directed by supervisor.
- Removed debris from walkways, driveways and parking lots using a variety of tools such as leaf blowers or shovels.
- Built retaining walls, fences or decks according to blueprints supplied by contractor.
Courtesy Clerk
Albertsons
Lompoc, CA
12.2021 - 04.2023
- Packaged or bagged purchases and assisted customers with in-vehicle loading
- Assisted with price checks, go-backs, and replenishing supplies
- Oversaw collection shopping carts from parking lot to maintain clean, organized area
- Took unwanted items from checkout to proper location
- Directed customers to product locations throughout store to help find requested items
- Escorted customers to desired merchandise location
- Delivered exceptional customer service by greeting customers and directing to desired items
- Established good working relationships with other departments to promote smooth flow of products and services throughout store
- Answered questions about current, seasonal and special sales
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
Barback
Sunstone
Santa Ynez, CA
03.2020 - 09.2021
- Maintained spotless, well-stocked bar organized and ready for customer demands
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens
- Maintained detailed inventory of bar supplies and stocked work areas
- Removed and disposed of bags from trash receptacles in and around bar area
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash
- Replenished bar glasses, garnishes and condiments.
Education
High School Diploma -
Maple High School
Lompoc, CA06.2023
Skills
- Teamwork and Collaboration
- Positive Attitude
- Customer Service
- Outgoing and Friendly
- Effective Cleaning
- Understanding Customer Needs
- Reliability
- Trustworthy
- Flexible
Timeline
Lead Line Cook Food Truck
AR Catering
02.2024 - Current
Restaurant Assistant Manager
AR Restaurant
02.2024 - Current
Houseman
Sunstone Winery
04.2023 - 02.2024
Courtesy Clerk
Albertsons
12.2021 - 04.2023
Barback
Sunstone
03.2020 - 09.2021
High School Diploma -
Maple High School