Andrew Rosemill
Walpole,MA
Summary
Proven to excel in high-pressure environments, demonstrated through a successful tenure at Starbucks where exceptional customer service and a strong work ethic led to enhanced customer satisfaction while also developing a strong ability to connect with customers. Skilled in equipment safety and work area maintenance, consistently prioritizing efficiency and integrity. Achieved significant improvements in service speed and quality, embodying a results-driven approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Clerk
Neroli Mercato
01.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Performed in a fast pace environment
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Barista
Starbucks
11.2022 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Developed a very high work ethic
Server
Lake Pearl Function Room
04.2021 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Food Runner
Six String Bar and Grill
03.2022 - 11.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Crew Member
McDonald's
11.2021 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Food Runner
Conrad's Restaurant
11.2021 - 03.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
Education
High School Diploma -
Walpole High School
Walpole, MA05.2023
Skills
- Customer Service
- Honesty and Integrity
- Strong Work Ethic
- Equipment safety
Certification
Student Pilot- 100 hours of in flight training
Languages
Portuguese
Professional Working
Timeline
Deli Clerk
Neroli Mercato
01.2024 - Current
Barista
Starbucks
11.2022 - 01.2024
Food Runner
Six String Bar and Grill
03.2022 - 11.2022
Crew Member
McDonald's
11.2021 - 07.2022
Food Runner
Conrad's Restaurant
11.2021 - 03.2022
Server
Lake Pearl Function Room
04.2021 - 07.2023
High School Diploma -
Walpole High School