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Hi, I’m
Andrew Ross
Forest Lake,MN
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Summary
Proven leader and sales expert with a track record of driving revenue growth and building strong client relationships at Deluxe Corp. and AJ Ross Concrete & Masonry, LLC. Excelled in client relations and sales training, achieving top performer status through exceptional customer assistance and strategic business management. Skilled in technical support and adept at fostering rapport, consistently exceeding sales targets by leveraging both hard and soft skills.
Overview
22
years of professional experience
Work History
Deluxe Corp.
Custom Sales Agent
03.2019 - Current
Job overview
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
AJ Ross Concrete & Masonry, LLC
Owner
01.2003 - 03.2019
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Education
Century CollegeWhite Bear Lake, MN
No Degree from Business Management
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Building rapport
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionPaid time offHealthcare benefitsCareer advancementTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingCompany CultureSoftware
Interests
Golf, fishing, hiking, cooking
Timeline
Custom Sales Agent
Deluxe Corp.
03.2019 - Current
Owner
AJ Ross Concrete & Masonry, LLC
01.2003 - 03.2019
Century College
No Degree from Business Management
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