Andrew Ruiz

- Scan & Receive products from vendors such as VSI, Newco, PFX & Central.

- Ensure the accuracy of product being received as well as the cost. Returning Damaged items, Mis shipped Items as well as receiving Credit for items that have been charged for yet not delivered.

- Operate pellet jack to move pellets to their designated areas through out the store floor for Events & Order dates.

- Lead in Marketing and displays for Monthly discounted Items. Signs are created to inform customers details of sales & are also displayed on end caps facing towards front door of store.

- Attend weekly classes with other branch stores educating ourselves on Diseases in Animals (Mainly dogs) as well as new research regarding ingredients in Kibble, Freeze & Air dried foods & the benefit of Feeding Raw diet.

- In charge of studying supplements & what benefits natural ingredients offer to assist animals. Not to cure or prevent.

- Staying up to date on Guaranteed Analysis & Ingredient lists provided on foods. As well as researching brands websites to be informed of Food Sourcing & sanitary processing in Manufacturing plants.

- Build relationships with customers , getting to know their animals & come up with a plan together to better support their animals. As well as get to know what they are looking for in a food to best suit customer and pet lifestyle.

-Accurately processed POS transactions, returning currency, payment cards, and receipts to customers.

- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

- Evaluated customer needs and feedback to drive product and service improvements.

- Conducted regular reviews of operations and identified areas for improvement.

-Oversaw daily coffee shop operations according to company policies.

- Set up daily drawers, verified totals and prepared cash deposits.

- Cultivated strong team environment focused on personal accountability, customer support and business success.

- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.

- Trained cafe employees to consistently exceed customers' expectations and provide superior service.

- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.

- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

- Collaborated with Social Media team for Marketing.

- Completed regular trainings on Liquors, Beer, Wine & Coffee Beverages ro ensure Bartenders & Baristas could offer suggestions to customers. We also encouraged staff to create their own beverages to acquire onto menu.