Andrew Rush
Boca Raton,FL
Summary
Knowledgeable and personable Shift Manager proficient in team management, inventory control, and problem solving. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments on schedule and labor in check
Overview
1
1
Language
3
3
years of professional experience
Work History
Shift Manager
Panera Bread
Boca Raton, FL
08.2024 - Current
- Supervised daily operations and staff performance during shifts, achieving labor targets and meeting sales goals.
- Interviewed and trained new team members on customer service, product knowledge, cash handling, and food preparation standards
- Coordinated team schedules to ensure optimal coverage during peak hours, enhancing service efficiency.
- Monitored inventory levels and replenished supplies.
- Monitored cash handling procedures and maintained accurate financial records.
- Resolved customer complaints effectively, maintaining a record of zero official complaints.
Catering Manager
Panera Bread
Boca Raton, FL
08.2023 - 08.2024
- Coordinated catering orders and ensured timely delivery to customers.
- Developed and maintained relationships with clients, in person and through Salesforce
- Assisted in menu planning for special events and seasonal offerings.
- Trained staff on catering service standards and food safety practices.
- Managed inventory of catering supplies and maintained stock levels.
Education
ICS Addis Ababa, Ethiopia
Addis AbabaSkills
- Interpersonal connection and communication
- Employee development and support
- Inventory management
- Cash drawer and safe reconciliation
- Process improvements
- Safety compliance
Languages
English
Full Professional
Accomplishments
- rarely and upon necessity, have been the one requested to run nearby stores when managers were in need due to proficient interpersonal connection
Affiliations
- Highly interested in music, play several instruments and constantly have a song in my mind
- Outdoors activities from kayaking to hiking to parasailing
- Meditation
- Adoring the cats
Timeline
Shift Manager
Panera Bread
08.2024 - Current
Catering Manager
Panera Bread
08.2023 - 08.2024
ICS Addis Ababa, Ethiopia