Andrew Russo
DeLand,FL
Summary
Career focused and detail-oriented individual with strong management and construction experience. Brings 18 years of customer service and problem-solving abilities. Skilled at negotiating and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire and willingness to apply expertise to new role with a renowned company and make lasting positive impact on business operations. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic candidate works to complete tasks efficiently and in timely manner. Exceptional team player erects structures, smooths and levels concrete and distributes materials. Deeply familiar with construction and building operations coupled with hands-on experience working with various construction tools and equipment.
Overview
13
13
years of professional experience
Work History
Sales Associate
Wyndham Bonnet Creek Resort
Orlando, FL
10.2022 - Current
- Designed insightful, attractive, and desirable vacation presentations.
- Negotiated collective bargaining agreements.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
Sales and Leasing Consultant
Coggin Deland Honda
Orange City, FL
08.2020 - 09.2022
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, discounts, and financing or lease options.
- Accompanied customers and demonstrated features and benefits.
- Greeted customers with positive attitude upon arrival and engaged in conversation and relationship building to uncover specific purchasing needs and budget.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Sales and Leasing Consultant
New Smyrna Chevrolet
New Smyrna Beach, FL
06.2018 - 07.2020
- Generated consistent interest by presenting non-confrontational selling processes to potential customers.
- Implemented consultative sales techniques to generate revenues and exceed sales targets, while being a team leader.
- Actualized strategies to continuously improve customer service, company and brand visibility.
- Ability to multi-task and navigate between computer systems and selling techniques while assisting the customer.
Desk/Automotive Finance Manager
Coggin Deland Honda
DeLand, FL
03.2011 - 06.2018
- Educated customers on variety of loan products and available options to promote valuable decision-making.
- Mitigated customer situations with patience, tact, and sympathy.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Negotiated customer payment and balance options while implementing strong communication skills.
Education
F&I Legal & Ethical Standards Certification - Banking And Financial Support Services
JM&A Group
Duluth, GAAssociate of Arts -
Seminole State College of Florida
Sanford, FLSkills
- Team building
- Business operations
- System implementation
- Courteous demeanor
- Problem-solving abilities
- Organization
- Blueprint Reading
- Code Compliance
- Time Management
- Strong Communication and Interpersonal Skills
- Schedule Coordination
- Attention to Detail
- Site Maintenance
- Subcontractor Oversight
- Quality Control
Timeline
Sales Associate
Wyndham Bonnet Creek Resort
10.2022 - Current
Sales and Leasing Consultant
Coggin Deland Honda
08.2020 - 09.2022
Sales and Leasing Consultant
New Smyrna Chevrolet
06.2018 - 07.2020
Desk/Automotive Finance Manager
Coggin Deland Honda
03.2011 - 06.2018
F&I Legal & Ethical Standards Certification - Banking And Financial Support Services
JM&A Group
Associate of Arts -
Seminole State College of Florida