Andrew Sark
Independence,US
Summary
Personable and resourceful with strong aptitude for problem-solving and technical support. Possesses foundational knowledge in engineering principles and proficiency in troubleshooting and technical documentation. Committed to enhancing operational efficiency and delivering practical solutions.
Overview
2
2
years of professional experience
Work History
Engineering Support Specialist
Fastenal
Medina, OH
05.2025 - Current
- Provide technical product support to customers and internal teams, diagnosing application issues and recommending practical engineering solutions.
- Coordinate and support small projects by tracking timelines, liaising with suppliers, and ensuring component availability to meet milestones.
- Manage supplier relations and assist with procurement and order expediting to minimize production delays.
- Collaborate with sales and marketing to develop technical content, product demonstrations, and customer proposals.
- Apply advanced problem-solving to reduce escalations and improve first-contact resolution.
Pizza Maker/Delivery Driver
Jets Pizza
Parma, OH, US
01.2024 - 08.2024
- Maintained cleanliness and safety in kitchen operations, enhancing efficiency.
- Handled customer orders accurately and promptly, improving service speed.
- Collaborated with team to deliver consistent product quality and presentation.
Education
Bachelor of Science - Mechanical Engineering
University of Akron Main Campus
Akron, OH, US05-2028
High School Diploma - undefined
Normandy High School
Parma, OH, US06-2024
Skills
- Customer Service
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- SOLIDWORKS
- Shop safety
- Project Management
- Client Relations
- Creative Problem Solving
Affiliations
- Volunteer, Cleveland Metroparks, July 2024- Current
- Member, Baja Racing Team, September 2024-Current
- Member, Society for Sales engineers (SSE), January 2025-Current
- Member, Akron powerlifting club, September 2024-Current
Timeline
Engineering Support Specialist
Fastenal
05.2025 - Current
Pizza Maker/Delivery Driver
Jets Pizza
01.2024 - 08.2024
High School Diploma - undefined
Normandy High School
Bachelor of Science - Mechanical Engineering
University of Akron Main Campus