Driven lead sales associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales and working closely with coworkers.
Overview
9
9
years of professional experience
Work History
Client Advisor
Hublot
10.2021 - Current
Developed relationships with high-profile clientele by successfully employing "white glove" sales techniques.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Utilized positive communication to encourage team and promote integrity and respect.
Trained associates on watchmaking and product knowledge.
Client Advisor
Burberry
05.2016 - 09.2021
Developed and maintained strong relationships with clients to maximize satisfaction.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Set and achieved company defined sales goals.
Handled cash register operations and customer transactions to process payments.
Menswear Stylist
Ralph Lauren
08.2014 - 04.2016
Achieved daily, monthly, yearly sales goals.
Presented professional image consistent with company's brand values.
Developed, maintained and utilized diverse client base.
Education
Associate of Arts - Mass Communications
Georgia Perimeter College
Decatur, GA
05.2015
Skills
Revenue Generation
Store Organization
Customer Accounts Management
Customer service
Constructive Feedback
Microsoft Excel
Microsoft Word
Accomplishments
Achieved the highest secret shopper score at Ralph Lauren in the brands history (2015) through effectively helping client from start to close sales cycle.
Achieved a sales increase of 50% with Burberry going from 350k to 700k in sales in a year by executing strategic clienteling plan while only being a 1.5 million dollar door.
Timeline
Client Advisor
Hublot
10.2021 - Current
Client Advisor
Burberry
05.2016 - 09.2021
Menswear Stylist
Ralph Lauren
08.2014 - 04.2016
Associate of Arts - Mass Communications
Georgia Perimeter College
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