Andrew Schmenger
Knoxville,TN
Summary
Encouraging Leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
U.S. Cellular
10.2021 - Current
- Lead the Schaad Rd store to top store of the year 2022
- Coached associates to success by new innovated ways utilizing the sales process (Top-down selling, One price deals)
- Managed operational tasks by reducing costs from shrink or overages
- Led the organization with plan mix over 90% in the months of August, September, and October in 2023 using Top-Down selling
- Collaborated and coached peer leaders with best practices in the WNC/ETN areas
- Facilitated in multiple SDW classes for new hires coaching to the sales process
- Developed associate to store manager in the ETN area.
Assistant Manager
U.S. Cellular
07.2020 - 07.2021
- Coaching and motivating team to drive sales that deliver exceptional customer service
- Function as a partner during team sales with other associates to ensure high level sales interactions
- Ability to learn and share new upcoming product knowledge at a high level
- Partner with store manager for leadership assignments to promote sales
- Demonstrate proficiency in operational tasks.
Retail Wireless Consultant
U.S. Cellular
07.2018 - 07.2020
- Interaction with customers in various situations in store, at company sponsored events and over the phone
- Proven ability to sell products demonstrated by consistently exceeding monthly goals
- Consistently obtaining 'Star Performer'
- Ranked in the Top 7 In the Mid-South territory for 2020 (Pinnacle Club/Star Performer)
- Completed the 'Leadership Development Pipeline' class
- Assist other representatives in methods to assist their quest to exceed goals and receive 'Start Performer' status
- Interim position in the Alcoa store.
Education
Bachelor of Business Administration -
University of Arizona Global Campus
Online08.2025
High School Diploma -
Maryville High School
Maryville, TN05.2009
Skills
- Retail Employee Training
- Sales Leadership
- Retail Operations
- Coaching and Mentoring
- Sales Growth
- Highly Motivated
Timeline
Retail Store Manager
U.S. Cellular
10.2021 - Current
Assistant Manager
U.S. Cellular
07.2020 - 07.2021
Retail Wireless Consultant
U.S. Cellular
07.2018 - 07.2020
Bachelor of Business Administration -
University of Arizona Global Campus
High School Diploma -
Maryville High School
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