Proactive Equipment Service Technician at PPC Lubricants, skilled in mechanical troubleshooting and customer service. Achieved significant cost reductions through strategic maintenance initiatives while enhancing equipment functionality. Recognized for attention to detail and effective communication, ensuring minimal downtime and exceptional support during installations and repairs.
Overview
20
20
years of professional experience
Work History
Equipment Service Technician
PPC Lubricants, a RelaDyne Company
02.2005 - Current
Implemented proactive maintenance strategies to enhance facility operations equipment functionality.
Supported inventory control efforts by monitoring parts usage, identifying trends, and suggesting appropriate stock levels for commonly used components.
Identified areas for improvement and implemented necessary changes to meet evolving customer requirements.
Successfully contributed to initiatives aimed at reducing costs through strategic methods.
Upheld safety standards within the workplace by following established guidelines and supporting team members in maintaining a safe environment.
Delivered exceptional customer service through clear communication, timely updates, and attention to detail during on-site visits.
Reduced downtime for customers through timely completion of repairs and proactive communication regarding equipment status.
Maintained accurate service records, adhering to company standards and ensuring proper documentation for warranty claims.
Worked alongside sales team to ensure smooth transitions from installation to ongoing support for customer.
Performed installation, repair, maintenance and refurbishment tasks on oil distribution systems.
Education
High School Diploma - Vocational-Technical Education
McKeesport High School
McKeesport, PA
06.1998
Skills
Clean room procedures
Mechanical troubleshooting
Welding techniques
Field service
Blueprint interpretation
Repair procedures
Schematic reading
Electrical diagnostics
Pneumatic equipment
Power tools operation
Metal fabrication
Lockout and tagout procedures
Preventive Maintenance
Equipment installation and testing
Commercial equipment maintenance
Hand tools proficiency
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Excellent communication
Troubleshooting skills
Safety processes
Computer literacy
Time management abilities
Accomplishments
Documented and resolved Issue which led to Results.
Achieved Result through effectively helping with Task.
Timeline
Equipment Service Technician
PPC Lubricants, a RelaDyne Company
02.2005 - Current
High School Diploma - Vocational-Technical Education