Andrew Schneider
323 High Pkwy, Golden,CO
Summary
Bicycle Industry Professional with Ecommerce and Retail Experience.
Overview
4
4
years of professional experience
Work History
Operations Manager
Golden Bike Shop
03.2021 - 01.2024
- Customer sales and service
- Developed and maintained relationships with external vendors and suppliers
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
Website Manager
University Bicycles
03.2020 - 03.2021
- Website content creation and maintenance
- Established use of website live chat
- In store customer service/retail sales
- Shipping and inventory management
- New employee training
Web Store Sales and Service
MTB Direct (Mtbdirect.com.au)
2016 - 03.2020
- Remote online support (only US employee)
- Website content creation
- Email/Chat based customer service, warranty/technical support
- New employee training
Warranty Manager
Yeti Cycles
2013 - 2016
- Responsible for processing warranty claims and customer service
- Other portions held: Warehouse support - New product inspection and assembly
- Domestic and international shipping
Sales Associate
University Bicycles
2011 - 2016
- General sales-bicycles, clothing, accessories
- Shipping/receiving assistant, store inventory
Education
Bachelor of Arts - International Affairs And Germanic Studies
University Of Colorado At Boulder
Boulder, CO12.2010
University Of Regensburg, Regensburg, Germany
Study Abroad, Full 1 Year Immersion Program 2008
Skills
- Brick-and-Mortar Retail
- Web Based Retail
- Customer and Warranty Service
- Bicycle Product Expert
- NETO, NetSuite, Lightspeed, SmartEtailing
- International Affairs-German
Hobbies/Activities
Mountain Biking, Student Pilot, Motorcycles, Snowboarding, Skiing.
References
Available upon request
Timeline
Operations Manager
Golden Bike Shop
03.2021 - 01.2024
Website Manager
University Bicycles
03.2020 - 03.2021
Web Store Sales and Service
MTB Direct (Mtbdirect.com.au)
2016 - 03.2020
Warranty Manager
Yeti Cycles
2013 - 2016
Sales Associate
University Bicycles
2011 - 2016
Bachelor of Arts - International Affairs And Germanic Studies
University Of Colorado At Boulder
University Of Regensburg, Regensburg, Germany
Similar Profiles
Carl ArmbrusterCarl Armbruster
Shop Owner at Bike Werks Mobile Bike ShopShop Owner at Bike Werks Mobile Bike Shop
JESSEF MARI VILLANUEVAJESSEF MARI VILLANUEVA
Bike Mechanic/Sales Associate at JDL Trading/You Bike(Bike Shop)Bike Mechanic/Sales Associate at JDL Trading/You Bike(Bike Shop)
Josh SteeleJosh Steele
Manager at The Cyclery Bike ShopManager at The Cyclery Bike Shop