Andrew Shrader
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Express
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in helping customers decide on merchandise purchases
- Engaged with customers while discussing current trends in retail and other markets
Team Leader
Mr. Magic Carwash
06.2022 - 02.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Sold subscription services to customers based on need presented to staff at any given time of operation
Lot Attendant
Shults Ford Harmarville
08.2021 - 06.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Parked and retrieved cars according to customer needs.
- Followed safety protocols for personal, guest and automobile safety.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Cleaned and detailed customer cars per request of customer or upper management
- Delivered cars to owners on request and strived to secure customer satisfaction
Sales Clerk
Fine Wine And Good Spirits Store
05.2021 - 09.2021
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Dealt with bar and restaurant owners directly to secure continued loyalty to store location
- Made purchases for private single buyers as seamless and comfortable as possible while maintaining a high level of customer based needs awareness
Education
No Degree - Archeology
Slippery Rock University of Pennsylvania
Slippery Rock, PAHigh School Diploma -
Deer Lakes
Russellton, PA06.2018
Skills
- Critical Thinking
- Merchandising and Display
- Conflict Resolution
- Sales and Marketing
- Money Handling
- Reading Comprehension
- Multitasking Strengths
- Service-Orientation
- Stocking and Replenishing
- Cash Register Operation
- Engaging with Diverse Customers
Marching Percussion Instructor
Teaching a wide array of ages ranging from 14-55, my position is to educate the members of my organization on how to execute the overall visual package that the staff is looking for. My duties include but are not limited to, one on one instruction on how to properly be engaged at all times, how to safely and effectively show proficiency in all aspects of visual affects for the overall bigger picture
Timeline
Sales Associate
Express
05.2023 - Current
Team Leader
Mr. Magic Carwash
06.2022 - 02.2023
Lot Attendant
Shults Ford Harmarville
08.2021 - 06.2022
Sales Clerk
Fine Wine And Good Spirits Store
05.2021 - 09.2021
No Degree - Archeology
Slippery Rock University of Pennsylvania
High School Diploma -
Deer Lakes