Andrew Silverman
Commack
Summary
Results-oriented professional with extensive experience in sales and team development. Known for designing effective sales strategies that enhance customer satisfaction and retention. Committed to leveraging strong organizational skills to drive impactful results and optimize sales operations.
Overview
3
3
years of professional experience
Work History
Senior Sales Associate
Suntek Pools & Spas
Farmingdale, NY
06.2025 - Current
- Guided sales team members through comprehensive training to elevate product knowledge and optimize overall sales effectiveness.
- Oversaw all sales transactions through QuickBooks and managed customer pipelines using Salesmate CRM to ensure accurate reporting, forecasting, and lead optimization.
- Managed Accounts Receivable and Accounts Payable for the Sales Department, ensuring accurate invoicing, timely collections, vendor payments, and strong cash flow management.
- Designed and implemented data-driven sales strategies that increased customer satisfaction, strengthened retention, and drove sustained revenue growth.
- Analyzed market trends using geographic heat maps to identify high-opportunity territories and adjust sales tactics to maximize market penetration.
- Directed and executed comprehensive social media campaigns across Meta platforms, increasing brand visibility, engagement, and inbound lead generation.
- Partnered with a Google-focused SEO agency to launch targeted brand campaigns, improving search visibility, organic traffic, and qualified lead acquisition.
- Managed and audited inventory valued at over $1,000,000, ensuring accurate tracking, cost control, and product availability.
- Scaled departmental revenue from $3.7M to $5.6M within 12 months — a 51% year-over-year increase.
- Maintained a 15% conversion rate across approximately 1,500 annual inbound leads through consistent follow-up, consultative selling, and CRM-driven pipeline management.
Sales Associate
Suntek Pools & Spas
Farmingdale, NY
05.2023 - 06.2025
- Provided tailored consultations to customers on spa, swim spa, and sauna products to enhance customer satisfaction and drive sales through personalized recommendations.
- Oversaw and optimized showroom displays to enhance visual appeal and uphold brand standards.
- Executed accurate and efficient processing of sales transactions through POS systems.
- Coordinated efforts with cross-functional team members to achieve and exceed sales goals through effective communication and strategic follow-up.
- Monitored and analyzed lead interactions through Infusionsoft CRM to optimize engagement and conversion efforts.
- Contributed to website design initiatives and executed targeted marketing campaigns to enhance product visibility, brand engagement, and lead generation.
Community Relations Intern
Suffolk County Sheriff's Office
Yaphank, NY
12.2022 - 01.2023
- Supported program implementation and logistics for youth enlightenment seminars to enhance educational outreach in Riverhead and Yaphank correctional facilities.
- Executed patrol shifts alongside deputy sheriffs, mastering patrol procedures and traffic law enforcement.
- Facilitated effective evidence collection and processing, contributing to improved case management. Strengthened inter-agency collaboration, enhancing overall operational effectiveness.
- Explored district court operations to support integration of judicial and law enforcement practices in the transportation and booking of inmates.
- Led initiatives within the mental health and wellness unit to enhance officer support systems. Advocated for the recognition of mental health issues in law enforcement. Evaluated and promoted resources accessible to officers facing challenges.
Education
MBA - Business Administration
University of New Haven
West Haven, CT05-2024
Bachelor of Science - Criminal Justice
University of New Haven
West Haven, CT05-2023
High School Diploma -
Commack High School
Commack, NY06-2019
Skills
- Leadership & Team Development
- Strong organizational skills
- Data-driven decision-making
- Building professional connections
- Effective communication
Timeline
Senior Sales Associate
Suntek Pools & Spas
06.2025 - Current
Sales Associate
Suntek Pools & Spas
05.2023 - 06.2025
Community Relations Intern
Suffolk County Sheriff's Office
12.2022 - 01.2023
MBA - Business Administration
University of New Haven
Bachelor of Science - Criminal Justice
University of New Haven
High School Diploma -
Commack High School