Andrew Silvernail
Mesa,AZ
Summary
Dedicated professional specializing in real estate site acquisition and contract management. Expertise in negotiating leases, navigating zoning requirements, and addressing complex property matters. Strong communicator with a focus on collaboration and problem-solving to ensure successful project outcomes.
Overview
28
28
years of professional experience
Work History
Real Estate Specialist II
Crown Castle
Chandler, Arizona
03.2024 - Current
- Negotiated lease areas, easements, and extensions; resolved complex real estate issues, including landlord default claims and easement relocations.
- Obtained permissions from landowners, ensuring compliance with lease obligations.
- Communicate with internal partners in all aspects of the real estate process with accurate forecasting to ensure customer expectations are met.
- Maintained accurate real estate information in operating system and collaborated with landowners to address site-related issues, including rent inquiries and access concerns.
Site Acquisition and Zoning Specialist II
J5 Infrastructure Partners
Chandler, Arizona
02.2023 - 03.2024
- Executed turnkey site acquisition services, including site identification, negotiation, and qualification of new wireless communication leases, ensuring alignment with project goals;
- Developed and submitted zoning and permit applications for wireless communication sites, facilitating timely approvals and compliance with regulations;
- Coordinated with internal and external partners to enhance accuracy of forecasts and optimize site selection.
- Attended neighborhood meetings, zoning hearings, and pre-application meetings to support the zoning process.
- Perform site walks and prepare packages for site selection;
Account Manager II
NovaSource Power Services
Chandler, Arizona
09.2022 - 02.2023
- Managed customer relationships by delivering tailored experiences, overseeing contracts, and addressing inquiries to enhance customer satisfaction;
- Coordinated with internal partners to streamline processes and improve communication, while tracking progress and negotiating contract terms;
- Prepared reports and presented updates in monthly meetings, resolving complex customer-specific challenges.
Site Acquisitions Specialist
Crown Castle
Chandler, Arizona
08.2021 - 09.2022
- Prepared entitlement application packages and obtained jurisdictional approvals for installations and modifications of wireless communication facilities, ensuring timely delivery to meet customer needs.
- Managed relationships with jurisdictions and customers to facilitate project approvals and enhance collaboration.
- Coordinate with outside vendors while managing the partnership.
- Communicated activities with team members and other departments to align efforts and ensure forecast deadlines were met.
- Research zoning and permit requirements, codes, and federal statutes on wireless infrastructure facilities; interpret construction drawings, utility designs, and surveys.
Real Estate Specialist
Crown Castle
Chandler, Arizona
04.2016 - 08.2021
- Negotiated lease areas and easements, resolving complex real estate issues, including landlord default claims, easement relocations, and encroachments.
- Obtained permissions from landowners, ensuring compliance with lease obligations and agreements.
- Ensured accuracy of real estate information in operating system, collaborating with landowners to address site-related issues, including rent inquiries and access concerns.
- Communicate with internal partners in all aspects of the real estate process with accurate forecasting to ensure customer expectations are met.
Project Coordinator
Crown Castle
Chandler, Arizona
10.2014 - 04.2016
- Coordinated Real Estate Services tasks, assigned to appropriate specialists, and submitted zoning and permitting applications to ensure compliance.
- Review and validate all zoning approvals from vendors and close internal zoning processes.
- Streamlined district’s construction drawings process, data entry, and administrative tasks to enhance workflow efficiency.
- Oversaw district-related legal invoices, issued and managed Real Estate checks and checkbooks to maintain accurate financial records.
Sales Coordinator
Crown Castle
Chandler, Arizona
01.2014 - 10.2014
- Provided timely reporting on key sales indicators to inform strategic decisions.
- Managed application process, communicating with customers to resolve discrepancies and enhance satisfaction.
- Collaborated with internal departments to ensure smooth application process and timely resolution of discrepancies.
Project Coordinator
Crown Castle
Chandler, Arizona
08.2013 - 01.2014
- Coordinated budgeting, revenue, invoicing, and purchase orders for replacement tower projects in West Area to streamline financial processes.
- Tracked and managed budget to ensure financial accuracy and compliance.
- Resolved issues with aging invoices for West Area, facilitating timely payments and improving cash flow.
Store Manager
Aspen Sports
Aspen, Colorado
11.2012 - 08.2013
- Managed daily operations, met budgeted sales and payroll targets, oversaw inventory management, conducted staff meetings to relay key information, and fostered industry partnerships to uphold customer service standards.
- Led store to exceed sales budget for first time in three years, contributing to overall revenue growth.
- Managed daily store operations ensuring efficient workflow and customer service.
- Trained and mentored staff on product knowledge and sales techniques.
- Oversaw inventory management using point-of-sale systems for accuracy.
Contracted Construction Administrator, Temporary
Gulf Equipment Corporation
Mobile, Alabama
09.2012 - 11.2012
- Supported project managers in resolving construction site administrative issues, managing permitting, and streamlining general processes.
- Coordinated project schedules and ensured timely procurement of construction materials.
- Managed communication between contractors, clients, and project stakeholders.
- Reviewed and processed invoices for construction-related services and materials.
Fly Fishing Guide, Seasonal
Valhalla Lodge
Nondalton, Alaska
06.2012 - 09.2012
- Oversaw customer experience for high-end global clientele, enhancing satisfaction during tours.
- Delivered exceptional customer service while guiding fishing and wildlife viewing excursions.
- Performed minor equipment repairs to maintain functionality and ensure seamless excursions.
Fly Fishing Guide and Operations Manager, Seasonal
Alaska’s Clearwater Lodge
Igiugig, Alaska
06.2011 - 10.2011
- Managed daily operations to enhance customer experience, matched guests with suitable guides, coordinated change-over days, and relayed guest and guide requirements to lodge owner.
- Guided clients through fishing techniques and local water navigation.
- Prepared and maintained fishing gear for client use and safety.
- Educated guests on local fish species and conservation practices.
Customer Service, Seasonal
Troy’s Ski Shop
Vail, Colorado
12.2010 - 04.2011
- Provided customer service for ski and board rentals, tunes, and wax, delivering satisfaction and timely service.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Fly Fishing Guide, Seasonal
4 UR Ranch
Creede, Colorado
07.2009 - 10.2010
- Delivered exceptional customer service to diverse global clientele during fly fishing adventures and wildlife viewing;
- Supported daily ranch operations by assisting with various tasks.
- Guided clients in fly fishing techniques and safety practices.
- Organized and led fishing trips on local rivers and lakes.
- Maintained equipment, including rods, reels, and tackle boxes.
New Construction Sales Representative
Coastal Metal Roofing & Supply LLC
Mobile, Alabama
10.2008 - 06.2009
- Estimated costs for new construction projects, managed contracts, attended bid meetings, built customer relationships, and identified new business opportunities through networking.
- Developed strong relationships with contractors and homeowners for roofing supply needs.
- Conducted product demonstrations to educate customers on roofing materials and benefits.
- Managed inventory levels to ensure timely availability of roofing supplies and materials.
Fire Protection Sales Representative
Hiller Systems Inc.
Mobile, Alabama
07.2007 - 10.2008
- Negotiated contracts and provided pricing for fire alarm and clean agent fire suppression systems, delivering customer service to marine, industrial, commercial, and government clients.
- Developed strong relationships with clients to understand their needs and preferences.
- Conducted product demonstrations to showcase features and benefits to potential customers.
- Coordinated with the marketing team to align sales strategies and promotional activities.
Payroll/Time and Attendance/HR Software Support Representative
Computer Programs Systems, Inc.
Mobile, Alabama
11.2004 - 07.2007
- Supported established customers in resolving payroll software issues, facilitating timely and accurate payroll processing.
- Trained new customers on effective utilization of installed applications, enhancing user experience.
- Delivered customer service to healthcare providers, ensuring effective use of software applications.
Marketing/Sales Consultant
Krispy Kreme Doughnuts
Macon, Georgia
06.2003 - 11.2004
- Managed shifts and supervised employees to ensure operational efficiency; completed inventory and organized sponsorship and advertising programs to enhance brand visibility and support general manager.
- Engaged customers to promote new product offerings and enhance brand awareness.
- Provided exceptional service to ensure customer satisfaction and foster loyalty.
- Assisted in training new staff on product knowledge and sales techniques.
Runner/Legal Researcher
McFadden, Lyon, & Rouse, L.L.C.
Mobile, Alabama
01.1998 - 08.2002
- Delivered and filed legal documents with various courts, supporting case progression through thorough legal research.
- Delivered documents and packages efficiently across office locations.
- Assisted with event setup and takedown for client meetings.
- Managed inventory of office supplies and equipment regularly.
Education
Bachelor of Science - Business Administration, Sport and Event Marketing
University of South Alabama
Mobile, Alabama05-2003
Skills
- Real Estate Analytics
- Market Research
- Salesforce
- JD Edwards
- Database Management
- Project Management
- Data Entry
- MS Office Applications
- Google Drive
- Windows
- Adobe Reader
- Client Communication
- Project Management
Accomplishments
Guy Harvey Magazine Insider: I was chosen to participate in a marine environment focus group to help spread awareness of issues threatening our marine resources.
Community Service
- Over ten years of coaching basketball for grade, middle, and high school.
- Coastal Conservation Association board member – 2007 through 2008.
Timeline
Real Estate Specialist II
Crown Castle
03.2024 - Current
Site Acquisition and Zoning Specialist II
J5 Infrastructure Partners
02.2023 - 03.2024
Account Manager II
NovaSource Power Services
09.2022 - 02.2023
Site Acquisitions Specialist
Crown Castle
08.2021 - 09.2022
Real Estate Specialist
Crown Castle
04.2016 - 08.2021
Project Coordinator
Crown Castle
10.2014 - 04.2016
Sales Coordinator
Crown Castle
01.2014 - 10.2014
Project Coordinator
Crown Castle
08.2013 - 01.2014
Store Manager
Aspen Sports
11.2012 - 08.2013
Contracted Construction Administrator, Temporary
Gulf Equipment Corporation
09.2012 - 11.2012
Fly Fishing Guide, Seasonal
Valhalla Lodge
06.2012 - 09.2012
Fly Fishing Guide and Operations Manager, Seasonal
Alaska’s Clearwater Lodge
06.2011 - 10.2011
Customer Service, Seasonal
Troy’s Ski Shop
12.2010 - 04.2011
Fly Fishing Guide, Seasonal
4 UR Ranch
07.2009 - 10.2010
New Construction Sales Representative
Coastal Metal Roofing & Supply LLC
10.2008 - 06.2009
Fire Protection Sales Representative
Hiller Systems Inc.
07.2007 - 10.2008
Payroll/Time and Attendance/HR Software Support Representative
Computer Programs Systems, Inc.
11.2004 - 07.2007
Marketing/Sales Consultant
Krispy Kreme Doughnuts
06.2003 - 11.2004
Runner/Legal Researcher
McFadden, Lyon, & Rouse, L.L.C.
01.1998 - 08.2002
Bachelor of Science - Business Administration, Sport and Event Marketing
University of South Alabama