Andrew Skoutelas
Brooklyn,NY
Summary
Dynamic MSP Operations Manager with a proven track record at BlueSwitch MSP, excelling in go-to-market strategy and executive stakeholder management. Successfully launched a new division, built core sales assets, and evaluated vendor partnerships. Recognized for closing high-value managed services agreements, showcasing strong negotiation skills and strategic deal positioning.
Overview
10
10
years of professional experience
Work History
MSP Operations Manager & Strategic Accounts
BlueSwitch MSP
08.2025 - Current
- Launched and structured new MSP division, transitioning from break-fix to packaged managed services, enhancing service delivery.
- Developed core sales assets: service offerings, pricing inputs, and standardized proposal + scope-of-work templates to streamline sales process.
- Evaluated MSP vendors and partnership options, providing actionable recommendations to leadership for informed decision-making.
Senior Account Executive
Computer Resources of America (CRA)
01.2024 - 07.2025
- Generated 100% of new business; carried a $1.2M annual quota.
- Closed managed services agreements averaging $350K, enhancing client IT capabilities through helpdesk, cloud infrastructure, cybersecurity, and vendor management.
- Led executive discovery and requirements gathering, evaluating IT environments to identify gaps in support coverage, reliability, and responsiveness, driving strategic improvements.
- Built and advanced opportunities through targeted outreach, leveraging professional networks, industry events, and LinkedIn to generate new leads.
Account Executive
Computer Resources of America (CRA)
09.2021 - 12.2023
- Generated new business through targeted outreach, networking groups, industry events, and LinkedIn, contributing to increased client base.
- Conducted discovery and requirements gathering with decision-makers and office leadership to identify support needs and recurring issues, enhancing service alignment.
- Positioned and sold managed IT services (helpdesk, cloud, cybersecurity, vendor management) tailored to each client's environment and support needs, driving client satisfaction.
Business Consultant
CoAdvantage
01.2018 - 09.2021
- Generated new business and exceeded annual quota by leading full-cycle sales of PEO services, including discovery, proposal, and close.
Sales Consultant
Paychex
03.2016 - 12.2017
- Achieved President's Club (2017) by exceeding quota 130% and increasing average deal size from ~$2.2K to $23K+.
Education
B.S. - Business Administration (Concentration: Management)
Fordham University
05.2006
Skills
- Go-to-market strategy and sales readiness
- Executive stakeholder management
- Deal strategy and negotiation
- Offer packaging and pricing
- Competitive positioning
- Vendor and partner evaluation
Timeline
MSP Operations Manager & Strategic Accounts
BlueSwitch MSP
08.2025 - Current
Senior Account Executive
Computer Resources of America (CRA)
01.2024 - 07.2025
Account Executive
Computer Resources of America (CRA)
09.2021 - 12.2023
Business Consultant
CoAdvantage
01.2018 - 09.2021
Sales Consultant
Paychex
03.2016 - 12.2017
B.S. - Business Administration (Concentration: Management)
Fordham University