Andrew Smith
Elmont,NY
Summary
Developed strong leadership and team management skills in fast-paced retail environment. Skilled in sales optimization and customer relationship management, looking to transition into new field. Seeking to leverage these abilities to drive success and innovation in different professional setting.
Overview
3
3
years of professional experience
Work History
3rd Key - Retail Store Manager
Snipes Enterprises
05.2024 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Submitted orders for new inventory.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Administrative Assistant
Sewanhaka Central High School
06.2022 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed filing system, entered data and completed other clerical tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
B.Arch - Architecture
New York Institute of Technology
Old Westbury, NY06-2027
High School Diploma -
New Hyde Park Memorial High School
New Hyde Park, NY06-2023
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Highly motivated
- Decision-making skill
- Stockroom management
- Team leadership
- Detail-oriented
- POS systems
Timeline
3rd Key - Retail Store Manager
Snipes Enterprises
05.2024 - Current
Administrative Assistant
Sewanhaka Central High School
06.2022 - 08.2022
B.Arch - Architecture
New York Institute of Technology
High School Diploma -
New Hyde Park Memorial High School
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