Andrew Smith
Chicago,IL
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
10
10
years of professional experience
Work History
General Manager
Snarfburger
Denver, Colorado
05.2018 - 06.2026
- Established key performance indicators to measure departmental success effectively and improve gross sales performance; scaling shareholder value.
- Train a staff of 15 employees on duties, policies and procedures; enhancing productivity and dedication, elevating the location's success.
- Manage all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Analyze existing processes for effectiveness and develop new systems as needed to enhance overall productivity levels.
Event Coordinator
CU Boulder Rec Center
Boulder, Colorado
10.2017 - 08.2020
- Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
- Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
- Liaised with clients to understand their vision and requirements, customizing events to meet their specific needs.
- Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
Crew Member
Pink Monkey Solutions
Denver, Colorado
06.2017 - 08.2017
- Operated audio-visual equipment to support event presentations and entertainment.
- Set up and tore down equipment for large scale events, conferences, and graduations.
- Coordinated setup and breakdown of event spaces, ensuring timely readiness for guests.
Office Assistant
Cinema Studies Office
Boulder, Colorado
09.2016 - 05.2017
- Conducted box office data entry tasks with a high level of accuracy and efficiency.
- Answered and directed phone calls to appropriate staff members.
- Handled the receiving and depositing of cash flow.
Education
Bachelor of Science - Film Studies
University of Colorado Boulder
BoulderSkills
- ServSafe Manager/Food Handler Certified
- Adobe Suite: Premiere
- Adobe Suite: Audition
- Color Grading
- Operations Optimization
- Quality Control
- Square
- Event Coordinator
- Microsoft: Excel
- Microsoft: Word
- Microsoft: Teams
- Slack
Timeline
General Manager
Snarfburger
05.2018 - 06.2026
Event Coordinator
CU Boulder Rec Center
10.2017 - 08.2020
Crew Member
Pink Monkey Solutions
06.2017 - 08.2017
Office Assistant
Cinema Studies Office
09.2016 - 05.2017
Bachelor of Science - Film Studies
University of Colorado Boulder