Andrew Spakowicz
Appleton,WI
Summary
Professional in retail management, well-prepared for new challenges. Proven track record of optimizing operations and enhancing customer satisfaction in dairy sector. Strong collaborator, adaptable to changing needs, and committed to team success.
Overview
26
26
years of professional experience
Work History
Frozen and Dairy Department Manager
Festival Foods
01.2018 - 04.2025
- Ensure shelves are consistently stocked, organized, and maintained to uphold department quality standards.
- Operate manual and powered equipment, including pallet jacks, forklifts, and pickers, to efficiently manage inventory in coolers and freezers.
- Train and mentor team members through coaching sessions, performance reviews, and disciplinary actions when necessary.
- Verify vendor deliveries using handheld scanners, ensuring accurate inventory tracking and invoice processing.
- Foster a customer-focused store culture by reinforcing service expectations and store policies with associates.
- Proactively address guest concerns, resolve issues, and ensure a positive shopping experience.
- Oversee workplace safety, conducting incident reporting and compliance monitoring to maintain a secure environment.
- Collaborate with store leadership to optimize operations, manage back stock, and improve workflow efficiency.
Manager/Bartender
Baba Louie’s
09.1999 - 05.2018
- Lead hiring, training, and scheduling processes to build and maintain a high-performing staff.
- Manage inventory, ordering, and bar stocking to ensure smooth daily operations.
- Handle customer concerns professionally, fostering a welcoming and enjoyable atmosphere.
- Oversee financial transactions, including register reconciliations, bank deposits, and payroll.
- Coordinate events and recreational activities, including weekly volleyball leagues, to enhance community engagement.
Store Manager
The Wine Cellar
11.2013 - 12.2017
- Delivered personalized customer service, assisting patrons with product selection and inquiries.
- Managed store operations, including inventory control, product merchandising, and vendor ordering.
- Led new hire training, equipping employees with product knowledge, phone etiquette, and store procedures.
- Oversaw incoming shipments, verifying stock accuracy and maintaining inventory records.
Education
Diploma -
Southwest High School
Green Bay, WI01.1995
Skills
- Stock rotation
- Merchandising strategies
- Employee development
- Department management
- Personnel oversight
- Customer service
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Reliability
- Team building
Timeline
Frozen and Dairy Department Manager
Festival Foods
01.2018 - 04.2025
Store Manager
The Wine Cellar
11.2013 - 12.2017
Manager/Bartender
Baba Louie’s
09.1999 - 05.2018
Diploma -
Southwest High School
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