Results-driven Dairy/Frozen Department Manager with expertise in inventory management, food safety, and customer service. Committed to enhancing operational processes and ensuring product quality for improved customer satisfaction.
Overview
10
10
years of professional experience
Work History
Dairy/Frozen Department Manager
Natural Grocers
Conifer, CO
07.2022 - Current
Managed dairy and frozen department inventory, ensuring optimal stock levels and product rotation
Trained and mentored team members on best practices for product handling and safety protocols
Implemented process improvements to enhance operational efficiency within the dairy and frozen section
Conducted regular quality checks to maintain high standards of product freshness and safety
Maintained high-performing grab-and-go, kombucha and juice cooler displays to maximize freshness, accessibility and customer appeal
Managed daily processing of out-of-date, damaged and returned food items to ensure accurate shrink reporting and inventory control
Assistant Store Manager
Green Tree Medicinals
Northglenn, CO
08.2016 - 08.2020
Led daily store operations, ensuring compliance with safety and regulatory standards.
Mentored and trained staff on customer service excellence and product knowledge.
Implemented inventory management procedures to optimize stock levels and reduce waste.
Developed promotional displays to enhance product visibility and drive sales growth.
Enhanced customer experience by streamlining checkout processes and resolving inquiries efficiently.
Analyzed sales data to identify trends, informing strategic decisions for inventory planning.
Education
Bachelor of Science - Psychology, Holistic Health And Criminal Justice
Metropolitan State University of Denver
Denver, CO
05-2015
Skills
Stock rotation
Merchandising strategies
Guest satisfaction
Food safety
Inventory management
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Timeline
Dairy/Frozen Department Manager
Natural Grocers
07.2022 - Current
Assistant Store Manager
Green Tree Medicinals
08.2016 - 08.2020
Bachelor of Science - Psychology, Holistic Health And Criminal Justice