Andrew Stern
New York,NY
Summary
Friendly, reliable, and highly organized professional with extensive experience in public-facing work, event coordination, volunteer management, and audience engagement. Known for clear communication, calm problem-solving, and creating a welcoming environment for diverse communities. Brings decades of leadership and customer-centered service to support smooth theater operations in ushering, audience services, box office, and general front-of-house roles.
Overview
34
34
years of professional experience
Work History
Owner & Consultant
Inheritance Consulting, LLC
01.2020 - Current
- Lead workshops, trainings, and group events requiring hospitality, timing coordination, and audience engagement.
- Provide clear, approachable guidance to participants; managed sign-ins, session flow, and customer experience.
- Senior Roles in Nonprofit Organizations (Condensed to highlight transferable FOH strengths)
Various roles
Inheritance Consulting / National Institute for Reproductive Health / Gay Men’s Health Crisis
01.1992 - 01.2023
- Coordinated and supported large-scale events, including fundraisers, conferences, advocacy gatherings, and public programs with audiences ranging from 50–1,000+.
- Provided welcoming, high-touch service to diverse audiences including donors, community members, officials, and the general public.
- Managed crowd flow, check-ins, queuing, seating coordination, and accessibility needs at events.
- Trained, supervised, and supported volunteers and staff, ensuring positive guest engagement and smooth event operations.
- Handled customer inquiries, resolved issues quickly, and maintained a calm, professional demeanor during high-traffic moments.
- Oversaw logistics, scheduling, room setup, and vendor/partner coordination.
- Experienced with cash handling, point-of-sale interactions, and maintaining accurate records.
- Strong written and verbal communication; comfortable interacting with guests, patrons, and teams.
Education
B.A. - British Literature (cum laude)
Hunter College
NYCSkills
- Customer Service
- Audience Engagement
- Clear Communication
- Conflict Resolution
- Event Support
- Crowd Management
- Problem Solving
- Reliability & Punctuality
- Accessibility Awareness
- Teamwork
- Volunteer Support
- Cash Handling
- Point-of-Sale Comfort
- Professional Demeanor
Timeline
Owner & Consultant
Inheritance Consulting, LLC
01.2020 - Current
Various roles
Inheritance Consulting / National Institute for Reproductive Health / Gay Men’s Health Crisis
01.1992 - 01.2023
B.A. - British Literature (cum laude)
Hunter College