Andrew Stewart
Cusseta,AL
Summary
Dynamic manager with a proven track record at Advanced Auto Parts, enhancing operational efficiency through strategic IT upgrades. Skilled in troubleshooting and network support, while effectively leading teams to boost productivity. Committed to exceptional customer service and continuous improvement, leveraging strong decision-making abilities to drive results.
Offering strong foundation in technical support and keen willingness to learn and grow in dynamic environment. Brings solid grasp of computer systems and software, along with technical troubleshooting capabilities. Ready to use and develop technical skills and problem-solving abilities in Help Desk role.
Overview
1
1
year of professional experience
Work History
Manager
Advanced Auto Parts
08.2023 - 11.2023
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Managed and motivated employees to be productive and engaged in work.
- Troubleshooting and repairing networks and servers
Intern
Springwood School
06.2022 - 07.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High School Diploma -
Springwood School
Lanett, AL05-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Software updates
- Issue resolution
- Hardware repair
- Remote system analysis
- Remote support
- Network support
- Troubleshooting and diagnosis
- Operating systems
Languages
English
Native or Bilingual
Timeline
Manager
Advanced Auto Parts
08.2023 - 11.2023
Intern
Springwood School
06.2022 - 07.2022
High School Diploma -
Springwood School
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