Andrew St. John
West Palm Beach
Summary
Detail-oriented professional with a strong background in safety compliance and in-flight operations. Recognized for problem-solving abilities and effective communication, ensuring safe, timely departures and an exceptional travel experience.
Overview
29
29
years of professional experience
3
3
Certifications
Work History
International Purser Flight Attendant
Delta Air Lines, Inc
Miami
02.1997 - Current
- Managed cabin crew operations to ensure adherence to safety regulations.
- Coordinated passenger services to elevate comfort and satisfaction levels.
- Trained new staff on service protocols and operational procedures for consistency.
- Conducted pre-flight briefings to prepare crew for schedules and responsibilities.
- Monitored inflight service delivery to uphold high performance standards.
- Administered first aid to passengers and coordinated advanced in-flight or ground support.
- Inspected cabins pre- and post-flight to resolve issues affecting operations and passenger comfort.
- Facilitated efficient communication between crew members and ground staff.
- Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
- Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.
- Restocked and organized food, beverage and passenger items inventory.
Education
Bachelor of Arts - Psychology
Indiana University
Bloomington, IN05-1992
Skills
- Fine dining and etiquette training
- Cabin crew management
- Customer satisfaction
- First aid administration
- Pre-flight briefings
- Flight safety compliance
- Passenger services coordination
- Conflict resolution techniques
- Adaptability and flexibility
Certification
Aircare FACTS Recurrent Crewmember Training
AIRCRAFT EXIT CERTIFIED
- Hawker Exit
- Type II Citation Style OWE
- Gulfstream GII, GIII, GIV, GV, G550, G650
- Falcon 900, 2000, 7X, 8X, 6X
- Challenger/Global Express
- Learjet 45/55/60
- Airbus 319, 320, 321, 330-200/300/900, 350-900
- Boeing 717, 737, 757, 767-300/400, 777-200
Timeline
International Purser Flight Attendant
Delta Air Lines, Inc
02.1997 - Current
Bachelor of Arts - Psychology
Indiana University