Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiana Davenport

Jersey City,NJ

Summary

For nearly a decade, I've flown as a flight attendant with a passion to assist passengers and uphold FAA guidelines in challenging environments all while challenging myself to explore the world of aviation. Highlights during my tenure include:

  • Earning the role of International Purser by exhibiting strong leadership (leading a crew of 8+) and communication qualities.
  • Successfully completed and obtained the Aircraft Dispatcher Certification.

While I enjoy my smiling and colorful role as the face of United Airlines, my industry knowledge has been limited to the aircraft I work on. After exploring more than 50 countries and experiencing multiple cultures around the world, I'm ready to expand my aviation experiences into the operational side of the airline industry.

Overview

14
14
years of professional experience
1
1
Certification

Work History

International Purser Flight Attendant

United Airlines
Newark
01.2016 - Current
  • Presented with numerous "Bravo" and "Brand Ambassador" awards
  • Manage passenger safety and medical situations with inflight team, ensuring compliance with FAA protocols
  • Deliver exceptional customer service across all cabin levels, enhancing passenger satisfaction and loyalty
  • Resolve passenger complaints promptly, fostering positive relations and encouraging repeat business
  • Conduct regular equipment checks, maintaining high safety standards and operational efficiency.

Special Education Office Assistant

Birmingham Charter High School
Van Nuys
03.2015 - 12.2015
  • Supported staff and families, enhancing educational outcomes through effective communication
  • Streamlined meeting schedules, improving office operations and efficiency
  • Conducted meticulous SPED record audits, ensuring compliance and accuracy
  • Managed precise audit processes to uphold data integrity across departments

Attractions Hostess Trainer

The Walt Disney Company
Anaheim
10.2010 - 05.2015
  • Received numerous "Cast Member Compliments" and nominated for the Golden Mickey
  • Promoted to cast trainer due to extensive knowledge, experience, and trust within the organization
  • Oversaw safety protocols, ensuring a secure environment across multiple attractions.

Office Administrative Assistant

Sage Point Lender Services
Tustin
04.2013 - 03.2015
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives all with a smile.
  • Reduced operational costs by 10% through meticulous expense tracking.
  • Addressed inquiries from attorneys and clients to help facilitate communication and improve clarity.

Education

Bachelor of Sciences: Anthropology -

UNIVERSITY OF CALIFORNIA, RIVERSIDE
Riverside, California
03.2012

Skills

  • Customer Service
  • Compliance
  • Communicative
  • Attention to Detail
  • Multitasking
  • Innovative
  • FAA Regulations

Certification

Flight Dispatch Course

Training course provided by Aircraft Dispatch Academy

Timeline

International Purser Flight Attendant

United Airlines
01.2016 - Current

Special Education Office Assistant

Birmingham Charter High School
03.2015 - 12.2015

Office Administrative Assistant

Sage Point Lender Services
04.2013 - 03.2015

Attractions Hostess Trainer

The Walt Disney Company
10.2010 - 05.2015

Bachelor of Sciences: Anthropology -

UNIVERSITY OF CALIFORNIA, RIVERSIDE

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Tiana Davenport