ANDREW TOLBERT
Ardmore,OK
Summary
Results-driven Operations and Business Management Professional with over 15 years of leadership in production operations, procurement, and process improvement. Strong background in managing supplier relationships, enhancing customer satisfaction, and optimizing financial performance. Bachelor of Science in Occupational Safety & Health with a Minor in Management.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Shop Manager / Estimator
S&S; Paint & Body
Ardmore, Oklahoma
01.2025 - Current
- Direct daily operations for a $1.57M collision repair facility.
- Oversaw 436 repair projects annually from estimate to delivery, ensuring timely completion and customer satisfaction.
- Approved labor operations, repair plans, and final invoices, ensuring compliance with quality standards and profitability.
- Lead a seven-person production team while assigning work and coordinating schedules.
- Maintain a 45% gross profit target through effective operational management.
- Coordinated procurement and supplier relationships to enhance production capabilities and support operational needs.
- Blueprint repairs using OEM procedures through ALLDATA and coordinate quality-focused repairs.
Estimator
Joe Hudson's Collision Center
Ada Oklahoma
11.2024 - 12.2024
- Mentored junior estimators on best practices in damage assessment and estimating techniques.
- Developed accurate estimates for collision repair projects using advanced estimating software.
- Collaborated with technicians to assess vehicle damage and determine repair requirements.
- Reviewed insurance claims to ensure compliance with industry standards and accuracy of estimates.
Estimator
Manuel's Collision Center
Ada Oklahoma
03.2024 - 11.2024
- Analyzed vehicle damage assessments to provide accurate cost estimates for repairs.
- Collaborated with service advisors to ensure precise communication of repair needs and customer expectations.
- Analyzed vehicle damage and prepared detailed estimates for repair costs.
- Collaborated with insurance adjusters to negotiate claims and streamline approval processes.
- Reviewed and updated pricing databases to ensure accuracy in estimates.
Owner / Operator
Daniels Collision Center
Sulphur, Oklahoma
09.2021 - 12.2023
- Managed budgeting, purchasing, payroll, scheduling, customer service, vendor management, and business operations to support overall business objectives.
- Operated daily shop activities, enhancing workflow and elevating customer satisfaction.
- Established vendor relationships to streamline supply chain management for parts procurement and inventory control.
- Oversaw quality control processes, ensuring adherence to industry standards and enhancing repair accuracy.
Lead Painter
Daniels Collision Center
Sulphur Oklahoma
10.2010 - 09.2021
- Supervised painting operations to ensure high-quality finishes and adherence to safety standards.
- Developed efficient workflows that reduced paint application time without compromising quality.
- Trained and mentored junior painters on techniques, equipment usage, and best practices.
- Collaborated with estimators to assess damage and determine appropriate repair solutions.
Education
Bachelor of Science - Occupational Safety & Health, Minor in Management
Southeastern Oklahoma State University
Durant, OK12-2025
Skills
- Production Planning
- Quality Control
- Process Improvement
- Risk Assessment
- Budgeting
- Procurement
- Supplier Management
- Contract Support
- Negotiation
- Business Operations
- Project Documentation
- Cross-Functional Collaboration
- Employee management
- Microsoft Office
- Client Relations
Certification
- OSHA 10-Hour General Industry
- Graduate Safety Practitioner (GSP) – Eligible
Timeline
Shop Manager / Estimator
S&S; Paint & Body
01.2025 - Current
Estimator
Joe Hudson's Collision Center
11.2024 - 12.2024
Estimator
Manuel's Collision Center
03.2024 - 11.2024
Owner / Operator
Daniels Collision Center
09.2021 - 12.2023
Lead Painter
Daniels Collision Center
10.2010 - 09.2021
Bachelor of Science - Occupational Safety & Health, Minor in Management
Southeastern Oklahoma State University