Andrew Tunis
Buford,GA
Summary
Dedicated professional with strong customer service and problem-solving skills. Experienced in inventory management and team training, ensuring effective store operations and enhanced customer experiences.
Overview
9
9
years of professional experience
Work History
Zone Lead
At Home Decor Superstore
Buford, Georgia
06.2023 - 12.2024
- Managed zone operations to ensure store organization and effective product displays.
- Trained new team members for best work practices and product knowledge.
- Oversaw inventory management to guarantee stock availability and maintain accurate records.
- Collaborated with management to implement store policies and procedures successfully.
- Enforced safety protocols to create a secure shopping environment for customers and staff.
- Monitored product quality, addressing merchandise issues promptly to maintain standards.
Customer Support Specialist
At Home Decor Superstore
Buford, Georgia
02.2022 - 06.2023
- Responded promptly and professionally to customer inquiries via phone and email.
- Resolved customer complaints through effective communication and problem-solving strategies.
- Educated customers on product features and best practices to enhance usage.
- Provided technical support for software issues, ensuring improved user experience.
Seasonal Store Associate
At Home Decor Superstore
Buford, Georgia
11.2021 - 02.2022
- Managed inventory levels, replenishing stock on the sales floor as required.
- Implemented visual merchandising strategies to effectively promote seasonal promotions.
- Performed regular assessments of assigned areas to maintain cleanliness and organization.
Seasonal Store Associate
Big Lots
Buford, Georgia
11.2020 - 01.2021
- Managed inventory levels and replenished stock to maintain sales floor availability.
- Maintained fresh merchandise by stocking and organizing inventory effectively.
- Ensured maximum product visibility with strategically organized store displays.
Dishwasher
Burger 21
Buford, Georgia
08.2020 - 11.2020
- Loaded and unloaded commercial dishwashers, washing by hand large pots, or items used on a continuous basis.
- Maintained cleanliness of kitchen area, ensuring adherence to safety standards.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Retail Worker
Kroger
Buford, Georgia
05.2016 - 06.2019
- Provided exceptional service by assisting customers with product inquiries.
- Operated cash register, ensuring accurate and efficient transaction processing.
- Restocked shelves and maintained inventory levels across store.
Education
Bachelor of Arts - Anthropology
University of Georgia
GA12-2022
Minor - Geology
University of Georgia
GA12-2022
Skills
- Inventory management
- Customer service
- Point of sale systems
- Returns and exchanges
- Team leadership and collaboration
- Loss prevention
- Cleaning and sanitizing
References
References available upon request.
Timeline
Zone Lead
At Home Decor Superstore
06.2023 - 12.2024
Customer Support Specialist
At Home Decor Superstore
02.2022 - 06.2023
Seasonal Store Associate
At Home Decor Superstore
11.2021 - 02.2022
Seasonal Store Associate
Big Lots
11.2020 - 01.2021
Dishwasher
Burger 21
08.2020 - 11.2020
Retail Worker
Kroger
05.2016 - 06.2019
Bachelor of Arts - Anthropology
University of Georgia
Minor - Geology
University of Georgia
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