ANDREW WAITE
Fort Collins,Colorado
Summary
Pursuing opportunities to advance my career in sales and management in a challenging and fast-paced environment. My degree from Colorado State University, 20+ years sales knowledge, and 14 years of management and general leadership experience makes me an outstanding candidate.
Overview
22
22
years of professional experience
Work History
Delivery Driver
Fed Ex
12.2014 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Route Sales Representative
Schwan's Home Service, Inc.
01.2012 - 10.2014
- Achieved Chairman's Club in 10 Months
- Grew routes by developing new customer contacts
- Increased retention by successfully training four new RSR's.
New/Used Vehicle Sales Associate
Spradley Barr Ford
04.2011 - 12.2012
- Utilized warm-door and referral techniques to drive sales
- Developed strong negotiating skills to increase profit
- Trained weekly to develop product knowledge
- Managed the delivery process to ensure customer satisfaction.
Bilingual Sales Supervisor
Center Partners, Inc.
01.2010 - 03.2011
- Daily coaching of agents to ensure compliance and performance
- Adherence to strict deliverables including attendance and quality
- Coordination of daily, weekly and monthly incentives
- Promotion of performance based management technique.
Bilingual Sales Coach
Center Partners, Inc.
11.2009 - 01.2010
- Actively worked to support two supervisors with daily team tasks
- Q/A completion for over 80 individuals in the Capital One Unit
- Administered Corrective Action for attendance violations
- Coordinated floor-wide Queue changes to maintain profitability.
Outbound/Inbound Sales Agent
Center Partners, Inc.
08.2009 - 10.2009
- Successfully completed Capital One Training and Jumpstart
- Demonstrated knowledge of credit principles and theories
- Consistently achieved sales quota in an Out-bound capacity
- Knowledge of supervisory systems such as Avaya and TDI
- Strong ability to listen and make corrections in a Q/A capacity.
Health Insurance Producer
Independent Producers of America
05.2009 - 08.2009
- Developed leads to increase client base
- Custom-tailored customer insurance policies for right fit
- Extensive use of time management techniques
- Maximized customer benefits by bundling services.
Location General Manager
Schwan's Home Service, Inc.
10.2006 - 10.2008
- Coordinated daily operations of a multi-million dollar business
- Consistently improved Home Service and Wholesale inventories
- Orchestrated consecutive contest wins in the Western Region
- Accurately forecasted inventory based on team demand.
Route Sales Supervisor
The Schwan Food Company
01.2004 - 10.2006
- Supervised a team of Customer Service Managers
- Coached Route Managers for proficiency in sales and retention
- Monitored growth of sales and profit.
Sales Manager Candidate
The Schwan Food Company
09.2002 - 01.2004
- Trained new RM's throughout the Rocky Mountain Division
- Produced continued growth on a six day route system
- Surveyed local managerial techniques by assisting General Managers throughout the Rocky Mountain Division.
Education
General Management Development Program Classes -
Schwan's University
Marshall, MinnesotaCore Management classes(12) -
Center Partners, Inc.
Fort Collins, ColoradoSales Manager Candidate 2 Class -
Schwan's University
Marshall, Minnesota01.2003
Sales Manager Candidate 1 Class -
Schwan's University
Marshall, Minnesota01.2002
Bachelor of Arts - Spanish
Colorado State University
Fort Collins, Colorado01.1994
Skills
- Experienced in office administration and management
- Competent in screening/interviewing employment candidates
- Demonstrated ability to address complaints
- Ability to prepare and analyze reports
- Efficient in Word, Excel, Power Point, and Windows-based environments
- Well-versed in insurance terminology and processes
- Ability to motivate individuals in a team environment
- Willingness to embrace and accept change
- Customer Service
- Route Management
Languages
Spanish
Limited Working
Timeline
Delivery Driver
Fed Ex
12.2014 - 04.2024
Route Sales Representative
Schwan's Home Service, Inc.
01.2012 - 10.2014
New/Used Vehicle Sales Associate
Spradley Barr Ford
04.2011 - 12.2012
Bilingual Sales Supervisor
Center Partners, Inc.
01.2010 - 03.2011
Bilingual Sales Coach
Center Partners, Inc.
11.2009 - 01.2010
Outbound/Inbound Sales Agent
Center Partners, Inc.
08.2009 - 10.2009
Health Insurance Producer
Independent Producers of America
05.2009 - 08.2009
Location General Manager
Schwan's Home Service, Inc.
10.2006 - 10.2008
Route Sales Supervisor
The Schwan Food Company
01.2004 - 10.2006
Sales Manager Candidate
The Schwan Food Company
09.2002 - 01.2004
General Management Development Program Classes -
Schwan's University
Core Management classes(12) -
Center Partners, Inc.
Sales Manager Candidate 2 Class -
Schwan's University
Sales Manager Candidate 1 Class -
Schwan's University
Bachelor of Arts - Spanish
Colorado State University