Andrew Ward
Marietta,GA
Summary
Results-driven Operations and Logistics Professional with over ten years of experience in large-scale transportation and corporate operations. Specializes in coordinating high-volume logistics and managing time-sensitive workflows while ensuring compliance with federal regulations. Demonstrates strong leadership and operational problem-solving skills, enhancing cross-departmental collaboration and customer service.
Overview
23
23
years of professional experience
Work History
Print Shop Operations Clerk
Norfolk Southern
Atlanta, USA
01.2014 - Current
- Coordinated production and fulfillment of high-volume operational materials for field personnel and transportation teams, ensuring timely availability.
- Manage work requests submitted through SAP, prioritizing and executing time sensitive production orders.
- Review documentation for accuracy, formatting, and specifications to prevent costly production errors.
- Oversaw preparation and distribution of completed materials, including binding, collating, and packaging, to meet project specifications.
- Ensured adherence to quality control standards and met operational deadlines, minimizing production errors.
Crew Dispatcher
Norfolk Southern
Atlanta, USA
01.2011 - 01.2014
- Managed daily coordination of train crews and transportation logistics in compliance with FRA regulations.
- Facilitated high-volume operational communications among train crews, supervisors, and field personnel to ensure seamless operations.
- Resolved scheduling conflicts and operational disruptions through quick decision making and coordination.
- Served as liaison between field teams and management, enhancing coordination for efficient rail operations.
- Executed crisis management and operational problem-solving strategies in time-critical environments to minimize disruptions.
Graduate Assistant
Georgia State University Recreation Center
Atlanta, USA
01.2009 - 01.2011
- Developed individualized training programs and health improvement strategies to meet diverse client needs.
- Managed fitness assessment programs and supervised health performance initiatives, enhancing wellness outcomes for university clients.
- Organized and promoted wellness programs and fitness services, increasing participation in recreation center events.
Director of Weight Loss
High Intensity Training Centers
Cumming, USA
01.2008 - 01.2009
- Directed client fitness and weight loss programs, enhancing individual progress through performance testing and data-driven assessments.
- Implemented structured training systems, improving outcomes for athletes and general population clients.
- Provided coaching and performance monitoring, fostering client development across multiple sports and fitness levels.
Field Manger
North Atlanta Soccer Association
Marietta, GA
01.2003 - 01.2008
- Supervised team of five, ensuring daily maintenance tasks were efficiently executed.
Coordinated employee and volunteer schedules for effective concession management.
Administered budget control for concession stand to optimize resource utilization. - Coordinated training sessions for coaches and players in soccer techniques.
- Managed scheduling and logistics for games and practices across multiple fields.
- Supervised volunteer staff during events to ensure smooth operations.
Wellness Coach & Personal Trainer
YMCA
Marietta, USA
01.2007 - 01.2008
- Provided personalized coaching and wellness plans to enhance member health outcomes.
- Analyzed program results and refined training plans to optimize member progress.
- Developed personalized wellness programs for individuals and groups.
- Conducted health assessments to identify client needs and goals.
- Facilitated workshops on nutrition, fitness, and stress management.
Education
Master of Science - Exercise Physiology
Georgia State University
Atlanta, GA01-2011
Bachelor of Science - Exercise Physiology
Kennesaw State University
Kennesaw, GA01-2007
Skills
- Operations logistics
- Inventory management
- Production oversight
- Process improvement
- Regulatory compliance
- Scheduling and resource coordination
- Team leadership
- Performance coaching and staff development
- Problem solving and decision making
- Customer service and conflict resolution
Accomplishments
SPIRIT award @ Norfolk Southern
Timeline
Print Shop Operations Clerk
Norfolk Southern
01.2014 - Current
Crew Dispatcher
Norfolk Southern
01.2011 - 01.2014
Graduate Assistant
Georgia State University Recreation Center
01.2009 - 01.2011
Director of Weight Loss
High Intensity Training Centers
01.2008 - 01.2009
Wellness Coach & Personal Trainer
YMCA
01.2007 - 01.2008
Field Manger
North Atlanta Soccer Association
01.2003 - 01.2008
Master of Science - Exercise Physiology
Georgia State University
Bachelor of Science - Exercise Physiology
Kennesaw State University