Andrew Webb
Columbus,OH
Summary
Motivated and adaptable bartender with a strong background in customer service and relationship-building seeking a challenging role as a Business Development Associate. Leveraging excellent interpersonal skills, sales acumen, and a results-driven mindset to contribute to the growth and success of a dynamic organization.
Overview
2
2
years of professional experience
Work History
Bartender/Closing Manager
Mandrake Rooftop Bar
2023.02 - Current
- Provided exceptional customer service by attending to guest needs and preferences.
- Developed strong interpersonal skills through building rapport with diverse clientele.
- Managed high-stress situations with composure and efficiency during busy hours.
- Upsold products and promotions, contributing to increased revenue.
- Ensured accurate end-of-day tasks, including cash reconciliation, all transactions were recorded correctly and securing the register.
- Manage staff closing duties, overseeing cleaning, restocking, and facility shutdown, ensuring a safe and organized environment for the next operational day.
Barback/Business Development Intern
Ethos Hospitality Group
2021.11 - 2023.02
- Assisted in market research activities to identify potential business opportunities.
- Conducted competitor analysis to gather insights on market trends.
- Contributed to the development of sales presentations and promotional materials.
- Supported the sales team in lead generation and client outreach.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Education
Bachelor of Science - Psychology
Wright State University
Dayton, OH05.2018
Skills
- Basic Accounting
- Beverage Preparation
- Payment Processing
- Health Codes Compliance
- Customer Service
- Sales and Upselling
- Interpersonal Communication
- Market Research
- Relationship-Building
- Adaptability
- Team Collaboration
- Time Management
Accomplishments
- Oversaw 5 employees in a bar bringing in on average 250,000 in monthly revenue.
- Implemented procedures that reduced wasted stock 20%.
- Achieved a significant milestone by successfully driving and closing sales transactions totaling $100,000 in one night
Timeline
Bartender/Closing Manager
Mandrake Rooftop Bar
2023.02 - Current
Barback/Business Development Intern
Ethos Hospitality Group
2021.11 - 2023.02
Bachelor of Science - Psychology
Wright State University
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