Andrew Wilczek
Wappingers Falls
Overview
8
8
years of professional experience
Work History
Calibration Technician
Marine Corps
Wappingers Falls, NY
05.2021 - 12.2025
- Calibrated and maintained precision measurement instruments to ensure operational readiness.
- Conducted routine inspections and tests on equipment to verify compliance with military standards.
- Assisted in troubleshooting malfunctions, identifying root causes, and implementing corrective actions.
- Documented calibration results and generated reports for tracking instrument performance over time.
- Maintained inventory of calibration tools and supplies, ensuring availability for uninterrupted operations.
- Increased customer satisfaction by providing timely and accurate calibration services onsite.
- Diagnosed, repaired, and calibrated Name, Name and Name devices.
- Consistently met tight deadlines by efficiently prioritizing tasks and working diligently to complete assignments in a timely manner.
- Optimized instrument performance through diligent troubleshooting and repair of malfunctioning devices.
- Applied safety and electrical code regulations on every job.
- Visited customer locations to complete assignments.
- Troubleshot laboratory instruments using manufacturer-approved methods.
Assistant Manager
Dunkin Dounts
Wappingers Falls, NY
01.2018 - 04.2021
- Assisted in training new staff on operational procedures and customer service standards.
- Coordinated daily inventory management to ensure optimal stock levels and product availability.
- Implemented efficient workflow processes to enhance service speed and reduce customer wait times.
- Monitored team performance, providing feedback to improve service delivery and productivity.
- Managed scheduling for staff shifts, ensuring adequate coverage during peak hours of operation.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty to the brand.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
John Jay High School
Hopewell Junction, NY06.2017
Skills
- Tolerance calculations
- Electrical troubleshooting
- Quality control procedures
- Test equipment operation
- Pressure calibration
- Calculating tolerances
- Teamwork
- Customer service
- Problem-solving
- Time management
- Reliability
- Decision-making
- Professionalism
Accomplishments
Received a Navy Marine Corps Achievement Medal
Timeline
Calibration Technician
Marine Corps
05.2021 - 12.2025
Assistant Manager
Dunkin Dounts
01.2018 - 04.2021
High School Diploma -
John Jay High School