Andrew Wilkins
Saint Paul,MN
Summary
Dynamic leader and efficient multi-tasker with a proven track record at Al's Breakfast, where I excelled in customer relations and team building. Expert in turning challenges into achievements, notably in staff training and resolving customer concerns effectively. Skilled in both culinary excellence and safety regulations, ensuring top-notch dining experiences.
Overview
17
17
years of professional experience
Work History
General Manager
Al's Breakfast
2011.03 - 2024.08
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Sous Chef
Bridgewood Cafe and Catering
2007.07 - 2013.04
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
Education
Bachelor of Arts - History
University of Minnesota - Twin Cities
Minneapolis, MN05.2025
High School Diploma -
Andover High School
05.2005
Skills
- Team Player
- Problem Resolution
- Efficient multi-tasker
- Customer Relations
- Leadership and team building
Timeline
General Manager
Al's Breakfast
2011.03 - 2024.08
Sous Chef
Bridgewood Cafe and Catering
2007.07 - 2013.04
Bachelor of Arts - History
University of Minnesota - Twin Cities
High School Diploma -
Andover High School
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