Summary
Overview
Work History
Education
Skills
Timeline
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ANDREW WILKINSON

Garden City,MI

Summary

Hardworking Deli Clerk. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Well-organized Deli clerk skilled at providing customers with accurate and quick service. Offering experience in customer service and preparing deli food. Team player dedicated to adhering to strict service standards.

Bringing sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.

Overview

12
12
years of professional experience

Work History

Deli Clerk

Meijer
Livonia, Michigan
05.2024 - Current
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared salads, soups and sandwiches for customers.

Quality Control Inspector

UNION SORTERS OF AMERICA
03.2020 - 04.2024
  • Performed detailed assessments of incoming material quality, verifying compliance with specifications.
  • Verified finished goods through inspections, ensuring alignment with customer criteria.
  • Monitored materials for non-conformance and implemented corrective actions.

Package Handler

UPS
07.2018 - 02.2020
  • Facilitated efficient handling to ensure accurate dispatch and delivery.
  • Tracked inventory movement within the warehouse using barcode scanning technology.
  • Established SOPs for shipping operations to maintain team consistency and precision.

Sales Associate

Matthews Fine Jewelry
Taylor, MI
09.2013 - 06.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

Westwood High School
Inkster, MI
06.2013

Skills

  • Quality assurance strategy development
  • Quality Assurance Reporting
  • Accurate Recordkeeping
  • Inspection Reporting
  • Minimizing Errors
  • Collaborative Teamwork
  • Logistics Scanning
  • Sales transaction oversight
  • Inventory restocking
  • Critical thinking for problem-solving
  • Customer service excellence
  • Knowledgeable in effective upselling practices
  • Proper food storage techniques
  • Food safety compliance
  • Cash handling proficiency
  • Food preparation skills
  • Food service management
  • Stock rotation and quality control
  • Ensuring sanitation standards

Timeline

Deli Clerk

Meijer
05.2024 - Current

Quality Control Inspector

UNION SORTERS OF AMERICA
03.2020 - 04.2024

Package Handler

UPS
07.2018 - 02.2020

Sales Associate

Matthews Fine Jewelry
09.2013 - 06.2018

High School Diploma -

Westwood High School

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ANDREW WILKINSON