Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Williams

Milwaukee,WI

Summary

Versatile professional with experience in insurance, warehouse operations, and communications support. Strong in documentation, reporting, and teamwork, with proven ability to manage details, solve problems, and support customers and internal teams effectively.

Overview

19
19
years of professional experience

Work History

Account Manager

Chris Landsom State Farm Agency
Hartland, WI
10.2019 - Current
  • Acted as the main point of contact in matters relating to client concerns and needs.
  • Managed State Farm customer accounts and updated policy information.
  • Coordinated insurance policy changes and renewal paperwork.
  • Assisted clients with billing questions and payment processing.

Sales Associate

Joe Hoell Allstate Agency
Mequon, WI
09.2016 - 09.2019
  • Quoted auto, home, and life policies through agency systems.
  • Processed policy applications, renewals, and endorsements for customer accounts.
  • Responded to client inquiries regarding insurance policies and claims. about coverage options, billing, and claims support.
  • Supported insurance sales for independent Allstate agency clients.

Materials Handler

Quad Graphics
Sussex, WI
01.2011 - 08.2016
  • Operated forklift and pallet jack to move materials across warehouse areas.
  • Staged raw materials for pressroom and finishing teams.
  • Verified labels, counts, and lot codes against shipping paperwork.
  • Loaded completed orders on pallets according to delivery numbers.

Field Wireman

USMC
Jacksonville, NC
05.2007 - 06.2010
  • Installed field wire systems for Marine Corps tactical communications.
  • Tested circuits and identified faults in field communication networks.
  • Repaired damaged lines using splices, connectors, and hand tools.
  • Maintained radios, switchboards, and communication gear for Marine units.

Education

High School Diploma -

John Overton High School
Nashville, TN
05-2007

Skills

  • Account management
  • Insurance regulations
  • Compliance requirements
  • Report generation
  • Customer needs assessment
  • Cross-selling techniques
  • Problem solving
  • Teamwork and collaboration
  • Client communication

Timeline

Account Manager

Chris Landsom State Farm Agency
10.2019 - Current

Sales Associate

Joe Hoell Allstate Agency
09.2016 - 09.2019

Materials Handler

Quad Graphics
01.2011 - 08.2016

Field Wireman

USMC
05.2007 - 06.2010

High School Diploma -

John Overton High School
Andrew Williams