Andrew Wingrove
Scheduling Solutions Architect
Melbourne,FL
Summary
Solutions Architect professional with over 10 years experience at QGenda in healthcare workforce scheduling solutions. From configuring advanced automation rules to maintaining long-term customer relationships, I offer valuable expertise in all things related to healthcare workforce scheduling.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Scheduling Solutions Architect
QGenda, LLC
11.2022 - 04.2024
- Primary technical resource for three academic radiology institutions.
- Primary product knowledge expert for advanced radiology and anesthesia customers.
- Worked as implementation specialist to help meet increased demand for QGenda's automated scheduling solutions.
- Assisted development of internal data analysis platform to meet customer demand for more detailed productivity information.
Principal Consultant
QGenda, LLC
8 2019 - 11.2022
- Created scheduling configuration standards for radiology, anesthesia and cardiology specialties.
- Developed standardized business practices for project information gathering, resulting in 20% decrease in time spent in project discovery phase.
- Trained implementation team in best scheduling practices, focusing on radiology and anesthesia.
Manager
QGenda, LLC
11.2018 - 08.2019
- Managed team of four implementation consultants while maintaining full-time implementation workload.
- Primary project coordinator for system-wide scheduling implementation at UCHealth.
- Successfully promoted 75% of team to senior roles during short tenure as manager.
Senior Implementation Consultant
QGenda, LLC
10.2016 - 11.2018
- Successfully implemented automated scheduling solution for two of the top-10 largest private radiology groups in the US.
- Effectively maintained fifteen concurrent scheduling projects at once.
- Primary point of contact for 40+ active QGenda customers, totaling more than 2200 providers and $650k+ in ARR.
Software Implementation Consultant
QGenda, LLC
03.2014 - 10.2016
- Implemented automated scheduling solution for over 50 medical groups across all specialties.
- Successfully implemented scheduling solution at one of the the top academic radiology programs in the US.
Education
Georgia Institute of Technology
07.2009 - 05.2013
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Project Management Institute
Skills
QGenda Scheduling Solution
Microsoft Office Suite
Google Productivity Suite
Timeline
Scheduling Solutions Architect
QGenda, LLC
11.2022 - 04.2024
Manager
QGenda, LLC
11.2018 - 08.2019
Senior Implementation Consultant
QGenda, LLC
10.2016 - 11.2018
Software Implementation Consultant
QGenda, LLC
03.2014 - 10.2016
Georgia Institute of Technology
07.2009 - 05.2013
Principal Consultant
QGenda, LLC
8 2019 - 11.2022
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Project Management Institute