Andrew Zeug
Whitmore Lake
Summary
Dedicated Michigan Medicine Security Officer seeking to launch a law enforcement career by gaining admission to the police academy. Offers hands-on experience in public safety, report writing, and incident response, complemented by a proven track record of collaboration with law enforcement at various events. Committed to serving and protecting the community with professionalism and integrity, ensuring a safe environment for all. Eager to leverage skills and experiences to make a positive contribution to the University of Michigan.
Overview
8
8
years of professional experience
Work History
Security Officer
Michigan Medicine
Ann Arbor, MI
05.2024 - Current
- Executed conflict resolution techniques to defuse high-stress scenarios, prioritizing the safety and well-being of all individuals involved.
- Experienced in enforcing DPSS and hospital policies while adapting quickly to updated procedures.
- Regularly maintain a visible presence throughout the hospital campus through patrols, community engagement, and safety checks.
- As a Field Training Officer, I help develop recruit officers by providing guidance, feedback, and support in the field.
Assistant Manager
Cottage Inn Pizza/Beckers Bar & Grill
New Hudson, MI
09.2020 - 07.2022
- Supported teams in delivering exceptional customer service through effective supervision and upselling techniques. Advanced to assistant manager position through consistent performance resulting in five promotions.
Assistant Manager
Tropical Smoothie Cafe
South Lyon, MI
03.2019 - 09.2020
- Acquired essential skills in customer service team training and management strategies.
Target Team Member
Target
Novi, MI
10.2018 - 02.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
Education
Associate of General Studies - 45 Credits
Lansing Community College
Lansing, MI06-2026
High School Diploma - undefined
South Lyon East High School
South Lyon, MI06-2026
Skills
- Report Writing & Documentation
- De-escalation & Crisis Prevention
- Situational Awareness & Decision Making
- Field Training
- Proficient in radio transmission techniques
- Knowledgeable in PPCT practices
Accomplishments
- 2026 DPSS Employee of the Year
- 2026 Rising Star FTO of the Quarter
- UMPD Unit Citation for Professional Excellence
Timeline
Security Officer
Michigan Medicine
05.2024 - Current
Assistant Manager
Cottage Inn Pizza/Beckers Bar & Grill
09.2020 - 07.2022
Assistant Manager
Tropical Smoothie Cafe
03.2019 - 09.2020
Target Team Member
Target
10.2018 - 02.2019
High School Diploma - undefined
South Lyon East High School
Associate of General Studies - 45 Credits
Lansing Community College